Orchard Street Chop Shop in Dover NH had a cigar lounge in
a separate room in his establishment, but despite efforts to get language in the
new legislation to allow for the special room, it's now gone
Molly
Malone's (Portsmouth, NH) owner Andrew Corbin had smoking in his restaurant
until the ban in September 2007. He said there are many issues those who pushed
for the ban didn't think enough about.
"The first thing that happened was that we had a bunch of customers smoking
outside our front steps and they were accosted by our neighbor. With this whole
thing - I wasn't going to make the decision for my customers, but now that it's
here - no one thought about that there was going to be more smoking outside.
People try to go into a restaurant and there are 10 to 15 people outside
smoking."
Despite the strange-looking receptacles outside some restaurants where smokers
can place their butts, some still throw their smoke ends on the ground.
"I've noticed more butts on the street," said State Street Saloon patron Rick
Marasco. "I know they clean the streets really well in the early morning, but it
seems like more to me."
Corbin said he's noticed changes in clientele since the ban.
"We're getting more families, which is nice, more elderly people, but the
'drinkers' aren't going out as early. They're going out later and staying home
for dinner so they don't have to eat in a restaurant and leave the dinner table
to go out and have a smoke."
He added that when smokers opt to leave the table to go outside to smoke, there
are other effects.
"When they get up, there's a level of confusion for the staff. It also makes
people stay at the table longer overall, and we can't turn the table over
faster. I just think people didn't think of these things - the flow of the
service and then the congestion outside."
Corbin said he allows patrons to smoke on his back steps where other customers
won't be coming in to alleviate some of that congestion.
While many restaurant owners prohibited smoking before the ban and others notice
no difference in business, Other restaurateurs, like Chris "Koz" Kozlowski of
Orchard Street Chop Shop in Dover, have seen business drop. He had a cigar
lounge in a separate room in his establishment, but despite efforts to get
language in the new legislation to allow for the special room, it's now gone.
"It was the worst thing to ever happen to my business and many others that I
have spoken to," Kozlowski said of the smoking ban. "We had a private cigar
lounge called the Havana Lounge that was separated from the restaurant and did
not affect any employees or non-smoking customers in the restaurant. Since the
ban was enacted, we have seen business drop by approximately 90 percent in the
lounge and (it) has not recovered. The No. 1 comment that we hear from guests at
the restaurant is, 'I can't believe we cannot smoke cigars anymore here.' The
smoking ban is not what the people of New Hampshire wanted. Most say this and
about one in 30 say they are happy with the ban."
The chef and owner of the downtown steakhouse says that not only has he lost
customers, his staff has lost tips and that entryway blockage is an issue.
"All of the regulars that we had on a nightly basis in to smoke cigars do not
come anymore. Most of my employees miss having the cigar smokers because they
used to make a lot more money than they do now. Many employees comment how they
always liked the smell of cigars. Now, most customers stand in the cold out in
front of the restaurant blocking customers from coming in and then we have to
sweep out in front every day. The smoking ban has been a very negative thing for
New Hampshire businesses, and I hope that new legislators will be voted in to
help amend the ban."