More of a company review than a product, so I hope this is the appropriate forum. I just posted an intro on the newbies forum, and wanted to say a few (actually many) words about CheapHumidors.com [no affiliation, just a customer, yada yada].
I've had an old junker for a while and knew I needed a "real" humi. I found a nice one, at a good price on CH.com, but you know how sometimes you just can't pull the trigger? Anyway, last Tuesday I received an email that they had 15% off. That sealed the deal. I placed my online order, added a couple of accessories, checked it, and hit [checkout]. D'oh! Like an idjit, I'd forgotten to enter the 15% promo code
. I figured it was a waste to try to get it, since my order was already into the black hole of internet commerce, on a conveyor belt somewhere, never to be touched by humans again. WTH, it was worth a shot, so I emailed the sales office explaining totally my fault, etc. A day later I received a reply: "We'll take care of it." Boy did they! Follow up emails with shipping tracking info, a thank you from Dave, follow up "anything we can help with?" emails, etc. My order arrived on time, *very* well packaged, complete, AND included the discount! Can't ask for better service. I guess CheapHumidors.com knows where I'll be shopping from now on.
-jb