I dont know if this is the right Section for this, but Dave just did something extremely nice for me, and I wanted to share it with all the members here, and publicly thank him.
I received my package of beads from Dave today, and noticed there was one extra tube than I paid for. I sent Dave this email:
Quote:
Hey David,
Received the beads today.
I received though two full tubes, each 2oz, and when I
check the invoice, it said I was billed for 2 tubes,
and I ordered 2 tubes. I went back and checked my
****** invoice, and only sent you money for one.
I didnt think I had ordered two pairs, unless it
happened by accident. But I paid exactly what ******
had me pay, $19.xx.
Please let me know how you would like to remedy this,
as I dont want to cheat you out of money or product.
Lance
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To which Dave replied
Quote:
Well that is my mistake obviously I packed too many.
That is the amazing thing about 99% of the folks I have as customers,
the
honesty is amazing.
Consider the extra tube a Christmas present so enjoy, put it to use
yourself
or give it to someone you know.
Thanks,
David Asp
Heartfelt Industries, Inc.
www.heartfeltindustries.com
(702) 952-9420
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I just wanted to say thank you for your generosity!