View Single Post
Old 06-17-2006, 11:32 AM   #4 (permalink)
donp
Huge Puffer Fish packed with spikes
 
donp's Avatar

donp's Profile
Join Date: Mar 2006
City: Big Rock Candy Mountain
Posts: 2,786
Casino cash: $896
Ring Gauge: 496
Trader Feedback: 1
donp's Icons
 
Re: Cigar.com customer service - Tell me what you think

Quote:
Originally Posted by SeanGAR
I would accept nothing less than exchange that they pay for. They send you what you ordered in a box with a free shipping label for you to send the others back on their dime.
Agreed. Their customer service guy needs to know as well, that this is dangerously close to bait and switch, and thats a no-no.
Unless they include a caveat stating they sometimes have to switch items due to availability, they should send you what you ordered.
__________________
"It takes a Viking to raze a village" - Bumper sticker of unknown origins
donp is offline   Reply With Quote