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Old 06-17-2006, 01:29 PM   #6 (permalink)
fpkjr
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Re: Cigar.com customer service - Tell me what you think

Quote:
Originally Posted by SeanGAR
I would accept nothing less than exchange that they pay for. They send you what you ordered in a box with a free shipping label for you to send the others back on their dime.
I'm with Sean on this one..
Also, If you ordered using a CC you can and should threaten to dispute the charge.. That's usually enough to get them motivated.
That's BS, and to repeat what was stated in earlier posts, the return should be on them..
More than likely they'll just ship out the Professionals and let you keep them as ghostrider said..

Keep this thread updated.
PS, the Graycliff "Blue label" is a great smoke has a bit more spice than the Red label, IMO..
Frank
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