Mark's Customer service

[squad864]

Just wanted to share my experience with a recent order I placed with Cigarmony.

I ordered two pucks from Mark and when I recieved my order one of the pucks was not what I ordered, got a 70% instead of the 65% I ordered.
A simple oversight by whomever packed the order, no big deal.

I e-mailed Mark and he promptly replied, apoligizing for any inconvience and told me to keep the 70%er and he would ship out the 65%er on Mon.

Great customer service from Cigarmony, pleasure doin business with ya.

Thanks, Bill

[MNSmoker]

Mark's one of the best.

[Cigary]

Another lesson on how to provide great Customer Service.