Broken Xikar Cutter: This ever happened to you?

[Frinkiac7]

Don't all Xikar cutters have a lifetime warranty?

[JonDot]

Originally Posted by Frinkiac7

Don't all Xikar cutters have a lifetime warranty?

All their cutters & lighters have a lifetime warranty. I am fortunate as they are at every Outlaw Cigar event. I have had a lighter & a cutter break on me. They replaced both with new 1's without hesitation.

[BigRay023]

hmmm you guys got me thinking....i got Xi2 that from day one never opened completely under spring tension...i took it apart and lubed it up with CLP a high quality fire arms lube and same thing...think im gonna look into sending it back now

[fatweedesq]

Send the pieces to Xikar and they will send you a new one. I left my 1st one in my pants after thaving it for 2 years and washed them. The cutter came apart in the dryer. I sent the pieces in to Xikar and then (thinking they wouldn't fix it, since it was my fault) bought another Xikar. About 2 weeks later, I received a new cutter in the mail. My son now inherited the Xikar I b ought as a replacement and it is serving him well.

[ksibew]

I have 2 oftheircutters and both had the same problem with the spring breaking. They did replace both with no problems.

[sboyajian]

I also had the problem where the spring broke.. had a new one within 10 days.. no argument.

[tx_tuff]

Mine was sticking, nothing I tried made it better. Sent it to Xikar and they sent me a new one. Also had a prob with a lighter, sent it in, they sent me a new one. You don't need anything but the product to send in. If you found one in the trash you could send it in and they would send you a new one.

[tx_tuff]

Originally Posted by Nickerson

Wow, didn't know they used plastic on their cutters, they look solid, hard wood or metals.

They are expensive! The only one I think is good looking is the one that is all silver/chrome.

Gold is nice too!

They do have some that are made out of metal and wood. I have a metal one.

[baddddmonkey]

Thanks for the input everyone. I've finally been able to get around to sending my Xikar cutter in. Had to go to the dentist, and then been sick (no I do not have the swine flu). So hopefully I'll get my cutter back soon!

[Strick]

XIkar's service is excellent...My local B&M also says if it breaks bring it back we'll give you a knew one. No need worrying about sending it in.

[DSturg369]

Zino Nothing to break..... Unless maybe you're cutting rocks.

I do have a Xikar, still brand new and never used but I have used them before. I just prefer my Zino.

[6clicks]

Mine has one blade that binds on opening and closing. It seems to be really dull as it usually tears the cap and makes a somewhat ragged 2 angle cut. It's only a few days old and is already packed up to be returned in tomorrow's mail. Maybe the next one will live up to their reputation. Right now I'm disappointed.

[baddddmonkey]

Well, once again I've been sick, this time with a sinus infection! Holy Crap!!! I guess the stress of college finals and the lack of sleep had gotten to me. I'm slowly getting better...now enough about me, and onto the cutter.

I sent mine in on the 5th or 6th, and I got it within a week and a half. They sent me a new one that is nice, sharp, and shiney! I can't wait till I get better so I can use the new cutter and do a review on the Ashton I got from Bill (GlockG23).

[DBCcigar]

They have a lifetime warranty. Just sent it back and they will take care of it for you. You can also go to their site and tell them you have a cutter and they will send you a free leather case. At least they used to....

[bigtattoo79]

Originally Posted by BigRay023

hmmm you guys got me thinking....i got Xi2 that from day one never opened completely under spring tension...i took it apart and lubed it up with CLP a high quality fire arms lube and same thing...think im gonna look into sending it back now

I use CLP in all my guns and if it didnt fix the cutter the cutter is broke for sure. All joking aside CLP is great stuff.

I have had a Xi2 for about 2 weeks cut about 8 sticks with it and so far so good.


Thanks Lance