Ordering from Heartfelt?

[P_Roberts]

Originally Posted by 92hatchattack

I shot them an email and got a quick reply. Seems they are a little backed up from all the orders they got while their opperation was closed and assured me i would recieve shipping information when they get the package out.

Thank you for the leg work, I'm on my first order from them and was also getting worried about a lack of tracking #

[92hatchattack]

Just got an email confirmation. Looks like my package is shipping out tomorrow! yipee!

[Gespinoza1]

I placed an order also but have not gotten anything other than the automated thank you for your order. Sure they are just backed up and I ordered on the last day they were closed. Need them for my tupperdor though!!

[Viper139]

Originally Posted by 92hatchattack

Hey guys, i was just wondering, when you guys have ordered something from Heartfelt, did you get any time of email confirmation? I know they just reopened yesterday but i did expect some sort of email confirmation.

Do they even send tracking information or does your stuff just show up at your door?

Thanks guys,
---Joe

Just FYI for everyone.

When you place the order you should get a confirmation email that the order was received. We will also send out an email with the shipping info and tracking number, if there is one, when the package is processed.

Remember, just because we send the email does not always guarantee that you will get it. With the spam filters your Internet Service Provider has and the spam filters you have on your computer they can get intercepted. About 10% of the email confirmations we send out get bounced back by the ISP as spam.

David

[92hatchattack]

^^^ Heartfelt rules! Ive got a little 20 count humidor that i got this bead humidifier for and its been a perfect 65-67% These things are top notch!