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Reload this Page Disapointed in Xikar Cutter

Disapointed in Xikar Cutter

This is a discussion on Disapointed in Xikar Cutter within the Cigar Accessory Discussion forums, part of the The Cigar Lounges at Puff category; Originally Posted by XIKAR Hatch, Let me pull one off the shelf for you here, test it, and make sure ...
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Old 08-16-2009, 05:27 AM   #16
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Re: Disapointed in Xikar Cutter
Quote:
Originally Posted by XIKAR View Post
Hatch,

Let me pull one off the shelf for you here, test it, and make sure that it is the quality that you and everyone else expect from XIKAR. This is not something I see often with XIKAR users and would love to make things right with you. Just send me a message letting me know where to send it.
Outstanding Customer Service,,,I own two Xikars and love both of them. Kudos to your company for taking care of us cigar peeps!

Quote:
Originally Posted by mrreindeer View Post
I too have the Xi3 and love mine and have had no problems with it whatsoever.

I was really torn between the Xi3 & the Palio and I'm really glad I picked Xikar. I had heard some folks didn't like the 'ridge' that they'd sometimes get in the center after cutting but somebody showed me a nifty trick and I've never had a ridge since.

So if you're finding ridges on your ruffles (or cigars)...make sure to press the Xikar into the cigar firmly as you cut swiftly. Don't just put your gar through the whole and cut. Place it firmly up next to where you want to cut & slice swiftly, continuously applying lengthwise pressure towards the foot. Just my little advice for the day!



Awesome! Exactly why I'm a faithful customer, 3 Xikar products in so far.
For sure, Dave,,,listen to what he says about how to make a cut with this great product,,,he knows things,,,about cutters, too!
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Old 08-17-2009, 09:56 PM   #17
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Re: Disapointed in Xikar Cutter
I am glad to know I am not the only one not fond of my Xikar. Wife gave me a ZebraWood model for Christmas and it is a beautiful piece but does not cut worth a damn. Leaves a messy and uneven (ragged) cut every time. Further more it pinches the crap out of me most of the time.
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Old 08-18-2009, 04:12 AM   #18
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Re: Disapointed in Xikar Cutter
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Originally Posted by Captain53 View Post
I am glad to know I am not the only one not fond of my Xikar. Wife gave me a ZebraWood model for Christmas and it is a beautiful piece but does not cut worth a damn. Leaves a messy and uneven (ragged) cut every time. Further more it pinches the crap out of me most of the time.
Pinches you? Maybe you might want to consider keeping your fingers out of the way?
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Old 08-18-2009, 06:30 PM   #19
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Re: Disapointed in Xikar Cutter
Quote:
Originally Posted by XIKAR View Post
Hatch,

Let me pull one off the shelf for you here, test it, and make sure that it is the quality that you and everyone else expect from XIKAR. This is not something I see often with XIKAR users and would love to make things right with you. Just send me a message letting me know where to send it.

Jacob,

I sent you a PM a few days ago so when you get a chance check it out. Thanks again!

---Joe
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Old 09-03-2009, 07:16 PM   #20
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Re: Disapointed in Xikar Cutter
I was planning on buying Xikar cutter soon, most likely a Xi2 but based on the mixed reviews I've been reading I'm on the fence about it. It could be possible your just having a string of bad luck with your cutters. Sorry to hear about your trouble though.
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Old 09-03-2009, 10:14 PM   #21
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Re: Disapointed in Xikar Cutter
Quote:
Originally Posted by 92hatchattack View Post
Jacob,

I sent you a PM a few days ago so when you get a chance check it out. Thanks again!

---Joe

How did this end? Did Jacob make good on his post to send a new one? I want to know because customer service is important to me and I am looking to buy a good cutter.
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Old 09-04-2009, 03:16 AM   #22
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Re: Disapointed in Xikar Cutter
I have usually been a punch cutter guy, occasionally using the cheap-o gullotine cutter...

After seeing the proactive service from Xikar within this thread, I had to buy the Titanium Xi, and I love it!!! Cuts through cigars like warm butter!!!

The 007 punch cutter will probably soon be added to the collection too...
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Old 09-06-2009, 01:14 AM   #23
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Re: Disapointed in Xikar Cutter
My xcar cutter fell apart - I have tried their lighters - and they never did work worth a darn. If someone sells crapy products - I will not get caught twice.
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Old 09-06-2009, 02:30 AM   #24
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Re: Disapointed in Xikar Cutter
I love my Xi2! Never had a bad cut with it. Sounds like they have great customer service too!
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Old 09-08-2009, 04:34 PM   #25
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Re: Disapointed in Xikar Cutter
Quote:
Originally Posted by baba View Post
My xcar cutter fell apart - I have tried their lighters - and they never did work worth a darn. If someone sells crapy products - I will not get caught twice.
Damn maybe you should try a real Xikar instead of this knockoff xcar you are talking about LOL.
What lighters did you try, I have never really heard anybody complain about their lighters. I have a couple of them and the only problem I had was with the flame on one not burning to strong after a couple years of use, and they replaced it for free.
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Old 09-08-2009, 04:44 PM   #26
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Re: Disapointed in Xikar Cutter
Quote:
Originally Posted by baba View Post
My xcar cutter fell apart - I have tried their lighters - and they never did work worth a darn. If someone sells crapy products - I will not get caught twice.

While I am not fond of the cutting performance of my cutter I sure can't say it is not solid built and sturdy. Sure sounds like knock-offs.
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Old 09-08-2009, 06:48 PM   #27
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Re: Disapointed in Xikar Cutter
Quote:
Originally Posted by zeavran1 View Post
How did this end? Did Jacob make good on his post to send a new one? I want to know because customer service is important to me and I am looking to buy a good cutter.
I sent him a PM and never heard a word back from him. Thats how it ended unfortunatly.
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Old 09-13-2009, 08:14 PM   #28
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Re: Disapointed in Xikar Cutter
Hmm.
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Old 09-13-2009, 08:21 PM   #29
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Re: Disapointed in Xikar Cutter
I own five Xikar cutters and I love them. I also have a Wolf V-Cutter, a burlwood Palio and my original cutter, which is 10 years and still sharp, a Zino.
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Old 09-14-2009, 12:19 AM   #30
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Re: Disapointed in Xikar Cutter
Now I'm really confused on what cutter to buy
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