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Palio , OUCH !

This is a discussion on Palio , OUCH ! within the Cigar Accessory Questions forums, part of the Cigar Accessory Discussion category; If I can remember right I think I bought this online from Atlantic ? Now , what should I do ...

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Old 08-02-2009, 11:30 AM   #1
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Palio , OUCH !

If I can remember right I think I bought this online from Atlantic ?
Now , what should I do talk to them about it or go directly to Palio , I am not even sure if I have the warranty card around ?

I didn't sit on it or anything but I bought a box of Torpedos from Taboo and I like to use the Palio on torpedo's so all I did was simply go to pull it open and the cutter broke cleanly in half

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Old 08-02-2009, 11:32 AM   #2
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Re: Palio , OUCH !

man, that really sucks!
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Old 08-02-2009, 11:40 AM   #3
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Re: Palio , OUCH !

the great thing about Palios is the unquestioning lifetime warranty just take it to any B&M that carries them and they should replace it no questions asked. Gotta love Palio.
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Old 08-02-2009, 12:30 PM   #4
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Re: Palio , OUCH !

Dude ....put it back together.
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Old 08-02-2009, 12:36 PM   #5
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Re: Palio , OUCH !

Contact any Palio distributor. They should take care of it for you.
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Old 08-02-2009, 01:13 PM   #6
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Re: Palio , OUCH !

Quote:
Originally Posted by Dzrtrat View Post
Dude ....put it back together.
Quote:
Originally Posted by Cigar Man Andy View Post
Contact any Palio distributor. They should take care of it for you.
Either way..you can put it back together or you can return it..it comes apart for cleaning.

Shawn
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Old 08-02-2009, 01:22 PM   #7
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Re: Palio , OUCH !

Quote:
Originally Posted by ssutton219 View Post
Either way..you can put it back together or you can return it..it comes apart for cleaning.

Shawn
that says it all
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Old 08-02-2009, 01:40 PM   #8
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Re: Palio , OUCH !

Contact Atlantic and see what they have to say. E-Mail them the picture, too. They might have you send it back to them, or they will give you the address to Palio so you can send it directly to them.
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Old 08-02-2009, 02:30 PM   #9
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Re: Palio , OUCH !

Dzrtrat and ssutton219 were right , it was sitting on the table on the patio in the sun and I guess it just got hot and expanded a little and when I pulled on it , it just simply came apart , nothing broke and I put it back together like said and it's now working perfectly
Problem solved !
( you learn something new everyday )

Thanks for saving me allot of trouble guys !!

Paul
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Old 08-02-2009, 02:33 PM   #10
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Re: Palio , OUCH !

IMO that is one of the best features of the Palio. It just makes it so easy to clean.
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Old 08-02-2009, 06:13 PM   #11
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Re: Palio , OUCH !

Quote:
Originally Posted by ssutton219 View Post
Either way..you can put it back together or you can return it..it comes apart for cleaning.

Shawn

Sorry..........I guess I could have been a bit more specific.
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Old 08-03-2009, 09:35 PM   #12
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Re: Palio , OUCH !

I'm glad you got it figured out.
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