My Xigar Xi2 broke :(

[bkc888]

Well I won it for $25 on Cbid a week ago and now it broke. The spring popped out and it wouldn't close anymore but its good that I am getting a very prompt replacement. Kudos to the devils site.

[trogdor | the burninator]

woohoo for warranty's!

[n2advnture]

Originally Posted by bkc888

Well I won it for $25 on Cbid a week ago and now it broke. The spring popped out and it wouldn't close anymore but its good that I am getting a very prompt replacement. Kudos to the devils site.

The Xikars have a lifetime warranty.

Send it to:

XIKAR INC
PO Box 025757
Kansas City, MO, 64102-5757

Be sure to include your printed name and complete mailing address, email or phone number & the reason for return (very important as we use this information for quality control). We should have the product returned to you within 2 weeks.

Hope this helps
~Mark

ps - next time get the Palio

[RPB67]

Nice when you get quality.

They always stand behind their product. You will have a new one soon.

[bkc888]

Yup thank god for warranty Thanks for all the info but Cbid is replacing it. Awesome customer service.

[Coffee Grounds]

My Xikar broke and I sent it back to Xikar and they fixed it for me.

[bkc888]

Originally Posted by n2advnture

The Xikars have a lifetime warranty.

Send it to:

XIKAR INC
PO Box 025757
Kansas City, MO, 64102-5757

Be sure to include your printed name and complete mailing address, email or phone number & the reason for return (very important as we use this information for quality control). We should have the product returned to you within 2 weeks.

Hope this helps
~Mark

ps - next time get the Palio

Didn't know you are a part of Xigar and thanks for the info! Its good to know that it has an Lifetime warranty. Awesome cutter even though I got this fluke. Thanks again!

[King James]

Originally Posted by bkc888

Didn't know you are a part of Xigar and thanks for the info! Its good to know that it has an Lifetime warranty. Awesome cutter even though I got this fluke. Thanks again!

I'm not positive, but although Mark does sell xikars, I think that was copied from their website... he does not work for them.

[n2advnture]

Originally Posted by King James

I'm not positive, but although Mark does sell xikars, I think that was copied from their website... he does not work for them.

That's correct. Cigarmony.com is an authorized retailer of Xikars

I was just trying to help out with getting it replaced. Glad to hear CI is on it though.

~Mark

[bkc888]

Originally Posted by n2advnture

That's correct. Cigarmony.com is an authorized retailer of Xikars

I was just trying to help out with getting it replaced. Glad to hear CI is on it though.

~Mark

Thanks again!