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This is a discussion on Shout out for Holts within the General Cigar Discussion forums, part of the The Cigar Lounges at Puff category; Last month I bought 3 boxes of SP double maduro La Mancha 1 box of Padron 2000 maduro 1 box ...
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10-06-2007, 04:14 AM
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#1 |
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Evolving Lead Puffer Fish
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Shout out for Holts
Last month I bought
3 boxes of SP double maduro La Mancha 1 box of Padron 2000 maduro 1 box of Padron 3000 maduro from HOLTS ONLINE. Not only are they the only online retailer that I could find with the Padrons in stock, they were being offered at competetive prices. Here's the REAL cudo's though.... The box of Padron 3000's had a few "damaged" sticks. I call Holts and they immediately shipped another box NEXT DAY AIR. They included a return merchandise call ticket. Now THAT is how to treat customers.
__________________
They call it menopause because MAD COW was taken. 
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10-06-2007, 04:41 AM
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Heavy Metal Jesus
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Re: Shout out for Holts
Customer service is far and away the most important thing a company can do to keep customers. Just wish all companies thought this way. If I call one more help line and speak to someone that has only a passing knowledge of the english language I swear I may just freakin' snap!
Way to go Holts! |
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Shout out for Holts
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