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+1 for Thompsons!

This is a discussion on +1 for Thompsons! within the General Cigar Discussion forums, part of the The Cigar Lounges at Puff category; I hate their guts - they kept sending me catalogs so I went through their online Customer Service system to ...

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Old 02-28-2008, 11:45 PM   #1
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+1 for Thompsons!

I hate their guts - they kept sending me catalogs so I went through their online Customer Service system to request that they stop sending me catalogs.

The response - [SIZE=3]"Thank you for contacting Thompson's Cigars. We have removed you from our catalog mailing list. If there's any more assistance we can provide, let us know."
[/SIZE]
Thompson's service? That easy? You're joking! If I had done this over the phone I would've been asked 20 questions about why I was unsubscribing, whether I wanted to receive sh*tty cigars monthly, etc.
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Old 02-28-2008, 11:52 PM   #2
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Re: +1 for Thompsons!

Did they send you that many catalogs?
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Old 02-28-2008, 11:55 PM   #3
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Re: +1 for Thompsons!

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Originally Posted by sikk50 View Post
Did they send you that many catalogs?
No, but they sent me too many.

(too many = > 0)
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Old 02-28-2008, 11:56 PM   #4
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Re: +1 for Thompsons!

+1 if they actually stop...
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Old 02-29-2008, 12:00 AM   #5
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Re: +1 for Thompsons!

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+1 if they actually stop...


I had to move & wait for the mail forwarding to end to get off their mailing list.
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Old 02-29-2008, 12:19 AM   #6
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Re: +1 for Thompsons!

I'd rather shop at a retailer that stopped sending me catalogs the first time I asked with no questions (Cigar International).
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Old 02-29-2008, 12:26 AM   #7
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Re: +1 for Thompsons!

Don't be so hard on poor Thompson's. They advertise some pretty good loss-leader samplers, and some of their humidor deals are OK. I got a great deal on their "Barrel" humidor a few years ago and it is still my favorite.

But that's it. Their house cigars are complete crap, Their prices on good cigars are ridiculous, and their catalog entries lie about almost everything. I still love that humidor, though. Give the devil his due. They advertise a lot, and many of us came to the hobby, or at least online cigar shopping, because of that. So they are not all bad. And all those catalogs make good bird cage liner.
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Old 02-29-2008, 01:58 AM   #8
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Re: +1 for Thompsons!

I've never bought anything from Thompson's. But as I've said before, it was their random catalog they sent me that peaked my interest in cigars. It's only been 2 years now and my interest began thanks to (I hate to say it) that damn Thompson's catalog I received.

I have moved and Thompson's hasn't followed me so I enjoy catalogs from companies I actually order from. But I know how annoying these catalogs can be!
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Old 02-29-2008, 12:35 PM   #9
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Re: +1 for Thompsons!

Quote:
Originally Posted by mikeyj23 View Post
I hate their guts - they kept sending me catalogs so I went through their online Customer Service system to request that they stop sending me catalogs.

The response - [SIZE=3]"Thank you for contacting Thompson's Cigars. We have removed you from our catalog mailing list. If there's any more assistance we can provide, let us know."
[/SIZE]
Thompson's service? That easy? You're joking! If I had done this over the phone I would've been asked 20 questions about why I was unsubscribing, whether I wanted to receive sh*tty cigars monthly, etc.
From what I know you have to move/relocate to get rid of them..
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Old 02-29-2008, 12:37 PM   #10
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Re: +1 for Thompsons!

Aaron loves to get these catalogs. We get duplicates all the time.
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Old 02-29-2008, 04:51 PM   #11
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Re: +1 for Thompsons!

You'll have to post a follow up to let us know if the un-subscribe worked or not . Good luck !
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Old 02-29-2008, 08:58 PM   #12
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Re: +1 for Thompsons!

Cigar catalogs are of some value. I like to read them all the time. But, I am ashamed to say, I mostly just look at the pictures. I almost never read the articles!
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Old 02-29-2008, 09:18 PM   #13
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Re: +1 for Thompsons!

I'd be really surprised if they actually stop sending them. Good luck though.
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Old 02-29-2008, 11:25 PM   #14
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Re: +1 for Thompsons!

I like to get the books from them. They make great bathroom reading!!! I like to look at the pictures.
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Old 02-29-2008, 11:37 PM   #15
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Thumbs up Re: +1 for Thompsons!

Quote:
Originally Posted by dustingaunder View Post
I like to get the books from them. They make great bathroom reading!!! I like to look at the pictures.
The best thing about looking at the pictures is it doesn't stink up the house!

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