My Cuban Crafter's April Fool's Joke

[Ozone89]

Shilala - From experience..if you can get your money back..I would do it. I'm sure you saw the other thread about my experience with Cuban Crafters. I'd get your money back from Taboo..and hopefully Taboo drops Cuban Crafters.

[shilala]

Here you can see the unsecured window frame pieces.
You can also see the drips and runners of glue on the glass. It was impossible to get pics of glue on glass, but that showed up well in the shadows.

[shilala]

Here's some spare glue that's stored on the door frame. You can also see the glue running down the glass.

[shilala]

Here's where the underpaid overworked slave worker ran out of steam running in the screws. Poor guy probably died from starvation before he could finish.

[slimm]

I have never seen anything like this get delivered to a customer. Unreal.

[shilala]

Here's the CC USer's Manual. Sticking on my wall. (for journalistic effect)

[shilala]

Here's the last picture.
I know you guys aren't trained humidor craftsmen, but if you look very carefully you may notice something missing. If it'll help I can post a larger picture.

[freakygar]

Scott,

That is just unbelievable. Get your money back. They should issue a call tag so shipping won't cost you a dime. Get your money back (did I say that already?).

Al

[hotreds]

After seeing those pix- that is totally indefensible! Even with a modicum of QC those should have NEVER been shipped! Sorry- no excuse would be valid! CC needs to be shown the door by all of us!(If we can even open it with their gluing technique!)

[Ozone89]

Originally Posted by hotreds

After seeing those pix- that is totally indefensible! Even with a modicum of QC those should have NEVER been shipped! Sorry- no excuse would be valid! CC needs to be shown the door by all of us!(If we can even open it with their gluing technique!)

I hope from all of our bad experiences, this community here DOES shut the door FOR GOOD on Cuban Crafters.

How does anyone in their right mind ship a product looking like that? If I was in Shilala's shoes..there is nothing Cuban Crafters could possibly do to make this right for me..except give me my money back. It's not like it's an isolated incident..this has happened to many people with that company.

I would hate to see a new cigar smoker get sucked in by Cuban Crafters.

[mikeyj23]

Wow! I can hardly believe that. Don't really know what to say that hasn't been said but I hope that CC makes things right, and if they don't I sure hope Rob does.

[shilala]

Originally Posted by Ozone89

Shilala - From experience..if you can get your money back..I would do it. I'm sure you saw the other thread about my experience with Cuban Crafters. I'd get your money back from Taboo..and hopefully Taboo drops Cuban Crafters.

This is in no way Rob's fault.
I called him and asked him to get these two humi's for me.
He has never done business with them and went out of his way to get them for me.
I called him, he called them, and in ten minutes he called me back.
I called him today to let him know what happened and to warn him away from doing any further business with them as he'd mentioned that they asked him to come aboard.
Rob called CC and asked them to call me. He also asked that I report back to him tomorrow to see what happened.
Cuban Crafters did not call me. I tried to call them, the phone rang forever, then I got a "I'm hanging up" message.
CC doesn't even have an answering machine.
If you want to experience it for yourself, try it. 1-877-244-2701.
That's the number from the manual stuck on my wall.

So long story short, Rob has me covered.
These humi's will go to the trash, I don't want them oozing glue on my house. It's crazy.

[shilala]

Originally Posted by Ozone89

I hope from all of our bad experiences, this community here DOES shut the door FOR GOOD on Cuban Crafters.

How does anyone in their right mind ship a product looking like that? If I was in Shilala's shoes..there is nothing Cuban Crafters could possibly do to make this right for me..except give me my money back. It's not like it's an isolated incident..this has happened to many people with that company.

I would hate to see a new cigar smoker get sucked in by Cuban Crafters.

The amazing thing is that it's not "one isolated incident".
I have two identical humidors sitting here.
One is just as bad as the other.
There is no possible way this could have been anything but a worker's sabotage. It's too far gone and far too intensive to be anything but intentional.
It's totally beyond imagination.
What the heck does a guy even say to Cuban Crafters?
There's nothing I can say except "Here's some pictures. It's worse in person. kthnxbai."

[Ozone89]

Originally Posted by shilala

This is in no way Rob's fault.
I called him and asked him to get these two humi's for me.
He has never done business with them and went out of his way to get them for me.
I called him, he called them, and in ten minutes he called me back.
I called him today to let him know what happened and to warn him away from doing any further business with them as he'd mentioned that they asked him to come aboard.
Rob called CC and asked them to call me. He also asked that I report back to him tomorrow to see what happened.
Cuban Crafters did not call me. I tried to call them, the phone rang forever, then I got a "I'm hanging up" message.
CC doesn't even have an answering machine.
If you want to experience it for yourself, try it. 1-877-244-2701.
That's the number from the manual stuck on my wall.

So long story short, Rob has me covered.
These humi's will go to the trash, I don't want them oozing glue on my house. It's crazy.

Oh..I know it's not Taboo's fault.

You're definitely being pretty good about this whole thing...I was FURIOUS about my humidor episode! That's what prompted me to go out and look at these humidors in person. That's the one thing I refuse to buy online now..I'll give the sale to the local guy, like I did with my Diamond crown Humidor.

[PitDog]

Holy What a mess that thing is. Unfreakinbelievable...