My Cuban Crafter's April Fool's Joke

[smokeyscotch]

What a waste of Spanish Cedar. It's good you have a trustworthy middle man (Rob). I am blown away @ the lack of QC. I commend you for how you are handling it. Your OP cracked me up.

[freakygar]

Scott,

Why doesn't yours look like this?

http://www.clubstogie.com/vb/showthread.php?t=147824

Al

[shilala]

Originally Posted by ahc4353

Scott,

Why doesn't yours look like this?

http://www.clubstogie.com/vb/showthread.php?t=147824

Al

I was a few grand short.

[rack04]

Originally Posted by shilala

I was a few grand short.

Excuses!

[shilala]

Originally Posted by rack04

Excuses!

[donp]

From what I recall of my dealings with CC, they will make good on it. Unless their customer service has completely fallen apart in the past year, they will make good.

[doctorcue]

Sucks that your humis came in that condition. I ordered the same exact one around this time in `06 and it was (and still is) in perfect shape. Looks like CC has taken a turn for the worse as of late. Hope it all works out for you.

[shilala]

Originally Posted by donp

From what I recall of my dealings with CC, they will make good on it. Unless their customer service has completely fallen apart in the past year, they will make good.

I think it's been said here earlier.
How do you "make this good"? In my experience when something like this happens it's because of a total breakdown from top to bottom.
If they do send out new ones, no one will look at them, and then I'll have four screwed up humi's at my house.
Being as they won't return a call, only have one phone, and they're moving, it looks like I'm up Shitt's Creek without a paddle.
This mess has already stifled the project I was doing, at best I'll have new humi's next week. If I can't get in a phone call, next week doesn't look so good either.
At this point I think I'm going to have Rob find me something else and get it on it's way.

[kjd2121]

Originally Posted by shilala

If I were put in the position that his people have just put him in, I'd be sick, first, and furious, second.

It's possible that he put himself in his own position. Unpaid wages, etc....

[pistolero]

Sorry about your trouble.

Looks like I'm going into the humidor manufacturing business soon.

[shilala]

Originally Posted by kjd2121

It's possible that he put himself in his own position. Unpaid wages, etc....

Good point. I was thinking at that moment they were made in Miami until I found the made in China sticker.

[lenguamor]

Originally Posted by kjd2121

It's possible that he put himself in his own position. Unpaid wages, etc....

Anything's possible.

It seemed to be a thriving business when I was there; on the other hand I remember thinking that it was an awfully large space for a business that doesn't seem to warrant it. He might've overextended himself there and is paying for it now.

But I can tell you that the care my brother-in-law and I received the evening we went was nothing short of excellent; Kiki himself was a joy to chat with, we spent over two hours just shooting the bull. And I'll bet he gave us more merch than we actually bought; a lighter, a couple of cutters, hats.

It's difficult to believe that this is the same company.

[shilala]

Originally Posted by lenguamor

Anything's possible.

It seemed to be a thriving business when I was there; on the other hand I remember thinking that it was an awfully large space for a business that doesn't seem to warrant it. He might've overextended himself there and is paying for it now.

But I can tell you that the care my brother-in-law and I received the evening we went was nothing short of excellent; Kiki himself was a joy to chat with, we spent over two hours just shooting the bull. And I'll bet he gave us more merch than we actually bought; a lighter, a couple of cutters, hats.

It's difficult to believe that this is the same company.

The only person I heard from today was Rob. He wanted me to give him a call today, but I'll wait until tomorrow to see if the phone call comes from Cuban Crafters, just so I can collect my bets.
Maybe I will give him a call...

[donp]

Originally Posted by shilala

I think it's been said here earlier.
How do you "make this good"? In my experience when something like this happens it's because of a total breakdown from top to bottom.
If they do send out new ones, no one will look at them, and then I'll have four screwed up humi's at my house.
Being as they won't return a call, only have one phone, and they're moving, it looks like I'm up Shitt's Creek without a paddle.
This mess has already stifled the project I was doing, at best I'll have new humi's next week. If I can't get in a phone call, next week doesn't look so good either.
At this point I think I'm going to have Rob find me something else and get it on it's way.

This is the information I had for them; I dealt with a guy named Emilio:
>>
Cuban Crafters Cigars
2313 N.W. 7th Avenue
Miami, Florida 33127
(305)573-0222 Fax: (305)573-0226
Toll Free: 1-877-244-2701 (1-877-CIGAR-01) www.cubancrafters.com <<

I hope this helps.

[tccigar]

I just got back to the office and I have a message from our friends at CC. It reads, "They have the wrong # for Scott". Well, maybe they did try to call him? They obviously can't do anything right. I'm putting my foot down on them in the morning. I see why everyone is so displeased with their service. This sucks. Scott will be taken care of. Taboo takes care of business! If they don't take care of Scott, I will never do business with them again and I will take care of Scott. I expect them to do what is right in the morning. This is bull.
Scott, I am sending you a pm.
Take Care Fellas
Rob