www.cigarplace.biz stole my money!

[Raphael]

Well, I checked my account again today, and I finally received my money back, with a huge conversion rate hit, which confuses me... I received it back at a rate of 0.96 even though US dollar is higher than CAD and I paid with a rate of 1.01... Thankfully it was a small amount of money to start with. Lousy CC rates.

So I guess they're not crooks after all. I wonder if this is how they deal with their customers. I still haven't received a reply back to two of the e-mails I sent them (which were very polite btw). I guess (to quote the e-mail) "CREDIT WILL BE APPLIED TODAY AND SHOULD REFLECT ON YOUR ACCOUNT WITHIN 48-72 HOURS. IF YOU HAVE ANY QUESTIONS PLEASE EMAIL ME AT SANDRA@CIGARPLACE.BIZ THANKS AGAIN" translates to 'you will receive your credit after 18 days/432 hours and don't bother to e-mail because you certainly won't hear back from us.'

In any case, I'm glad that this at least worked out. I will be hesitant to order back from them though. But they do have darn good pricing.

[mrsmitty]

I was looking at there prices on some of the davidoffs and was amazed at there prices. Anyone have a good experience with them?

[zeavran1]

I've ordered from them a few times and never had a problem. Everything was always quick and easy.

[zeavran1]

I should also say that I never bought anything that expensive.

[Joachim]

I have just received 4 boxes of Padron 1964, 1 box of Padron 1926 and 1 box of Camachos from them. They are the only online retailer that I use when I buy NC`s. I have used them a lot, and never had a problem.
They have really good customer service IMO.