Shopping and Shipping at Heartfelt Industries

[Tenor CS]

I placed an order from Heartfelt during his vacation sale.

Obviously, I went into it knowing that the shipping would not happen until a certain date, which I think was a Monday.

The Saturday, 2 days before the Monday in question, I got an email confirmation, and my stuff, I think, arrived on a Tuesday.

BTW, my beads are holding a perfect 65% at 72 degrees.

Thank you Dave, you run a great operation.

[TomHagen]

I just recieved my first order from them this morning. I have yet to put the beads into action, but I am excited to do so.

So far good customer service. Ordered Sun. Recieved Wed. USPS.

Shipping charges were a little pricey.

[dannyboy]

Must agree with you all. I ordered some beads last Thurs or Friday and had them on Monday, and I live in freakin Hawaii! Most places take at least a week to get to me, usually a little longer. I was impressed and shocked to see it on Monday, I didn't even have my distilled water for them yet. Heartfelt is A+

[kwoody]

Originally Posted by TomHagen

I just recieved my first order from them this morning. I have yet to put the beads into action, but I am excited to do so.

So far good customer service. Ordered Sun. Recieved Wed. USPS.

Shipping charges were a little pricey.

hmm ive ordered twice and have not had a shipping charge over $4 or 5 bucks.

[benjamin]

this is dangerously pushing me over the edge of replacing my brick humidor with some beads...

[doctorcue]

Originally Posted by benjamin

this is dangerously pushing me over the edge of replacing my brick humidor with some beads...

Do it! You won't be sorry.

Dave has always been awesome! Very fast to ship & respond to any questions.

[Kneo]

I am in agreeement. I ordered beads and a kit to calibrate my hygro on Monday. Received them today. I wish other places I ordered stuff from was just a quick (*is looking at mrcycles atv parts way*)

I just put the beads in and my hygro is in the bag. Heartfelt rocks!

[grizzrider]

One of (if not the) best retailer I've dealt with through the internet...really, even beyond the internet.

Several years ago, at the beginning of my cigar experiences, I was using the small 50 count humidor with the little brick hygro...I was always having problems with it (drying out, leaking, etc.). I found Heartfelt and researched the beads...jumped into a coolerdor and now I'm at a constant 60%...haven't had a worry since.

I'm one of those guys that doesn't do a good job taking care of his stuff (and I hate to admit that cigars aren't treated any differently than my lawnmower - use them when I want and put them away - no maintenance!)...Heartfelt has made it easy for me to not worry.

Great company and great products!

Grizz

[TomHagen]

Originally Posted by kwoody

hmm ive ordered twice and have not had a shipping charge over $4 or 5 bucks.

Mine was $8 for 1lb. beads, 2 mesh bags & 1 boveda calibrator. Kind of pricey