Mad at Carnival Cruise Lines

[Under A Mountain]

Wow that was one nutty story.

Thanks to whomever mentioned to go for an all inclusive in Jamaica or the Dominican, that is what the GF and I are looking into now.

[craigchilds]

Originally Posted by mosesbotbol

As you say, they did pull a bait-and-switch. Your issue will get more attention from Carnival, and even if it's credit for another cruise, that is more than you are getting now.

Carnival did send me a 15% off coupon yesterday, good for any future cruises with Carnival.

The letter also stated that Carnival put "a lot of thought" into their new no-cigar policy. They will relay my disappointment to "the appropriate departments".

I got a kick out of the last line. The letter ended with "Please know that your experience does not represent the true Carnival Cruise Lines vacation experience." huh? Unless they change back to the old policy, then how will my next experience be any different?

[rsamos]

Originally Posted by craigchilds

Carnival did send me a 15% off coupon yesterday, good for any future cruises with Carnival.

The letter also stated that Carnival put "a lot of thought" into their new no-cigar policy. They will relay my disappointment to "the appropriate departments".

I got a kick out of the last line. The letter ended with "Please know that your experience does not represent the true Carnival Cruise Lines vacation experience." huh? Unless they change back to the old policy, then how will my next experience be any different?

Because next time you won't have the expectation of being able to enjoy a nice relaxing time in the cigar bar with your cigar.

[Ricmcam]

Any updates on the cruise?

[a2vr6]

God news everyone, just got back from my cruise on the Carnival Liberty and had no problems smoking in the cigar lounge called the cabinet. going to post a write up later with pics.

[icehog3]

Originally Posted by a2vr6

God news everyone, just got back from my cruise on the Carnival Liberty and had no problems smoking in the cigar lounge called the cabinet. going to post a write later with pics.

That IS good news!

[orca99usa]

Glad they fixed that. A cigar lounge with a no smoking policy. What a concept. I thought only the government could come up with something like that. It's like banning cars from the freeway.

[v-gar]

Originally Posted by DMK

Vote with your feet. Spend your vacation money where they allow smoking. Complain loud and hard to managment.

Absolutely agree.

V-