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PLEASE READ - Your RG Tool Is Inaccurate

This is a discussion on PLEASE READ - Your RG Tool Is Inaccurate within the General Cigar Discussion forums, part of the The Cigar Lounges at Puff category; Originally Posted by ChasDen Like the masses I want nothing from the guys who did nothing wrong but will demand ...

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Old 09-10-2008, 12:22 AM   #31
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Re: PLEASE READ - Your RG Tool Is Inaccurate

Quote:
Originally Posted by ChasDen View Post
Like the masses I want nothing from the guys who did nothing wrong but will demand that the company who made the incorrect item either:

Make it correct, free of charge

OR

Refund all the money you paid them.

You can then take my share of that money and deposit it into your shipping and handling fund for the troops

Chas
Couldn't have said it better
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Old 09-10-2008, 12:26 AM   #32
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Re: PLEASE READ - Your RG Tool Is Inaccurate

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Originally Posted by macms View Post
Please email us to request a refund.

We apologize for this error and want to state empathically that our design was vetted and is accurate. The error occurred at the time they were manufactured and was beyond our control.

Fred & Richard
If it will help make your case with the manufacturer/printer for replacements to provided spec I'll gladly send an email. You think they'll take care of the re-shipping as well? Hope so but doubtful, I'm happily paying for a re-ship and then some to cover the pita factor

two greater persons than Paul and Richard would be hard to find, this is some swift and selfless making-it-right. You guys are fine examples of what human beings can, and oughta be
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Last edited by yayson; 09-10-2008 at 12:44 AM..
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Old 09-10-2008, 12:38 AM   #33
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Re: PLEASE READ - Your RG Tool Is Inaccurate

Good on you guys for wanting to issue a refund.

And good on all the gorillas for only wanting one if it comes from the manufacturer.

CS is unmatchable imo, b/c of things like this.
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Old 09-10-2008, 01:06 AM   #34
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Re: PLEASE READ - Your RG Tool Is Inaccurate

I'm with everyone else. I don't want a refund if it comes out of your pocket. And I'd be fine with my refund being used to pay the S&H for the troops.
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Old 09-10-2008, 01:09 AM   #35
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Re: PLEASE READ - Your RG Tool Is Inaccurate

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Originally Posted by mugen910 View Post
If the refund is coming from you then I'll pass...if the refund is coming from the company and in no way effects your $$ then just keep me informed.
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Old 09-10-2008, 01:29 AM   #36
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Re: PLEASE READ - Your RG Tool Is Inaccurate

[SIZE=3]Richard and Fred,

I'm with Chuck and really don't need a refund myself. Whatever comes about from your efforts with the manufacturer, use my share for the Troops


[/SIZE]
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Old 09-10-2008, 09:14 AM   #37
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Re: PLEASE READ - Your RG Tool Is Inaccurate

Just saw this thread for the first time.

If out of pocket refund, leave me out, not warranted.
Don't want it.

If manufacturer honors and replaces, please advise.

I think the ruler part is off a bit too.
Wife measured me, I mean, measured a stick, and it fell short of expectation.
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Old 09-10-2008, 09:39 AM   #38
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Re: PLEASE READ - Your RG Tool Is Inaccurate

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Originally Posted by lightning9191 View Post
Keep us updated.
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Old 09-10-2008, 10:19 AM   #39
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Re: PLEASE READ - Your RG Tool Is Inaccurate

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Originally Posted by MarkinCA View Post
[SIZE=3]Richard and Fred,

I'm with Chuck and really don't need a refund myself. Whatever comes about from your efforts with the manufacturer, use my share for the Troops


[/SIZE]
What he said!
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Old 09-10-2008, 10:21 AM   #40
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Re: PLEASE READ - Your RG Tool Is Inaccurate

I'm with everyone else - let's just wait until chapter 2 and see what the manufacturer says (replacement, refund, etc.).
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Old 09-10-2008, 10:26 AM   #41
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Re: PLEASE READ - Your RG Tool Is Inaccurate

Quote:
Originally Posted by ChasDen View Post
Like the masses I want nothing from the guys who did nothing wrong but will demand that the company who made the incorrect item either:

Make it correct, free of charge

OR

Refund all the money you paid them.

You can then take my share of that money and deposit it into your shipping and handling fund for the troops

Chas
This has my vote
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Old 09-10-2008, 10:37 AM   #42
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Re: PLEASE READ - Your RG Tool Is Inaccurate

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Originally Posted by icehog3 View Post
Simply a refund? What about punative damages?

I hereby demand a refund of ZERO, payable immediately,

Now, thank you both for all you do, you guys are what the Jungle is all about. Salutes!
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Old 09-10-2008, 10:37 AM   #43
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Re: PLEASE READ - Your RG Tool Is Inaccurate

I'm not with stupid.

Instead, I'm with all the generous brothers above.

Fred, keep on doing what you're doing, and I will ONLY accept replacement ring gauge guides that has been fully funded by the manufacturer.

Matter o' fact, fellas, I'd be glad to pay for postage if the manufacturer agrees to replace the defective ring gauges.

[SIZE="5"][SIZE="5"]If the manufacturer refuses to fix their error, I hope you will post their contact information in the thread so that I can ask for a replacement from them.[/SIZE][/SIZE]


Please strongly consider posting the information. They FUBARed, not you guys.

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Old 09-10-2008, 12:56 PM   #44
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Re: PLEASE READ - Your RG Tool Is Inaccurate

Shoot I just use the ruler - what are all those holes for anyway?
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Old 09-10-2008, 12:59 PM   #45
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Re: PLEASE READ - Your RG Tool Is Inaccurate

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Originally Posted by gnukfu View Post
Shoot I just use the ruler - what are all those holes for anyway?
I won't even go there!!!
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