How many visits to your local B&M before you are considered a regular?

[Snake Hips]

I know I'm a regular because all the staff and the owner know me by name (And I them) and we joke around with each other, trade cigars from personal collections, talk about other things, etc. The manager told me last week: "Tyler, either I'm going to have to give you a membership or I'm going to have to call the cops on you for vagrancy." Needless to say I now have a membership even though I'm not old enough to have one and I don't get charged for it. I get access to a locker, the lounge and the TV as long as I don't bother "The Guys."

It didn't take a particular number of visits.

[tobii3]

Originally Posted by roarknumber1

You'll be a regular when they recognize you as one. There's no formula.

This is, without a doubt, the most honest explanation.

For some of us, having our picture on the wall from our last tour in Iraq with a sticky note saying "Safe at Home" means more than just being a "regular".

It's become a tradition that we send a pic back of us wherever we are - and when we come home, they update the pics.

It's not being a "regular", it's the honor of being considered that special.

[bigloo]

I think the advice here is sound for almost any B&M. Personally I tend to order cigars online and only occasionally stop in at the B&M so I do not expect special treatment. But I have been a regular at other place like restuarants and smaller electronic stores and the same deal applies, good places will remember you after a while and if they dont, find another place.

[brigey]

Originally Posted by Legend

Why do you care?

Not trying to be a jerk, but If they consider you a regular great, if not, their loss.

Not to jump on the "who cares" bandwagon but I think you are a regular right from the first visit if you click with the dude (or dudette) behind the counter, based on questions you ask, experience you demonstrate while you are there. Do you help other customers by answering their questions and supporting the owner with answers, suggestions, etc. then you'll be considered a regular.

[TikiHut27]

One, two, thre-hee, CRUNCH!

Being a regular has more to do with the folks that run the place and how good their customer service is than a number.

I go to two B&M's back home. One is right by my office and I go in to pick up lunch smokes maybe twice a week. They never say "Hey, howzzit goin'?" or anything when I'm there. I'm just another customer in line to them. The other I go to maybe twice a month, and they treat me very well there, throw in extra sticks every once in a while, etc.