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Perdomo = class

This is a discussion on Perdomo = class within the General Cigar Discussion forums, part of the The Cigar Lounges at Puff category; I have long been a Perdomo fan, even back before the release of the "2K"'s back in the day. I ...

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Old 01-18-2008, 10:12 PM   #16
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I have long been a Perdomo fan, even back before the release of the "2K"'s back in the day. I have always wondered why it was such a 'polarizing' brand, when I had only had great experiences with the cigars and have found them to get better and better. The Lot 23's and the Habanos are some of my favorite go to smokes.
I am not at all surprised by their customer service. I remember years ago going to a rolling event they had at a local B&M and I wound up with like a box of freshly wrapped cigars. The roller even asked what vitola I favored and he rolled me my own torpedos!
I have always enjoyed smoking them and always will.

Enjoy the smokes!
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Old 01-18-2008, 10:45 PM   #17
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Damn thats textbook customer service.. me = jealous
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Old 01-19-2008, 12:32 AM   #18
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I was a big Perdomo fan a few years back, even visited the factory/warehouse/office/whatever in Miami Lakes. Real nice people, got the Vanna White tour of their walk-in, picked up a bunch of stuff.

After a while, I got tired of all the new brands playing off the Cuban theme - Genuine Counterfeit Cuban, Gen Pre-Embargo CC, ISOM, etc. Still love the cigars, but the naming wore thin... Just a peeve of mine, I guess.
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Old 01-19-2008, 01:20 PM   #19
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I met Nick Perdomo at my B&M and he was a real classy guy. Very good for the cigar industry.
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Old 01-19-2008, 01:24 PM   #20
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Quote:
Originally Posted by deuce View Post
Had an issue with one of my Perdomos. I went on their site and decided to drop an email to bring it to their attention. Landed up emailing Arthur regarding my problem. I talked with him via email a few times and he informed me he was going to send me something to make up for it. Today i received my package from Arthur over at Perdomo and all i can say is wow.

Sent me 5 sticks!
ESV91 (Looks like a Connecticut)
Habano Maduro Presidente
Habano Corojo Torpedo
Lot23 Natural Toro
La Tradicion Champagne Robusto

More then made up for it! Cant say enough about Perdomo!

[SIZE="5"]Just felt like sharing![/SIZE]
feel like sharing? hell, send one or two my way...
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Old 01-19-2008, 02:14 PM   #21
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there is nothing link customer service, both good and bad. either way, you don't forget either one.
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Old 01-19-2008, 02:43 PM   #22
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Great customer service, I think I may develop a problem with one of my Perdomos
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Old 01-19-2008, 03:13 PM   #23
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Nick Perdomo and his company are all Noble and Kind. I am friends with my local REP, and these guys care about Us the consumer. The price point on Perdomo's are perfect,blending of tobaccos exceptional, and consistancy make them Go-To Cigars anytime
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Old 01-23-2008, 12:47 AM   #24
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I met Nick and his brother Billy at my first CigarFest in 2005. Both class acts!
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Old 01-23-2008, 08:15 PM   #25
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this accually gave me hope reading this post, with all the crap I have gone through with customer service in the past. I'm going to pick up a couple Domos at the B&M in the morning.
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