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Reload this Page Perdomo = class

Perdomo = class

This is a discussion on Perdomo = class within the General Cigar Discussion forums, part of the The Cigar Lounges at Puff category; Had an issue with one of my Perdomos. I went on their site and decided to drop an email to ...
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Old 01-18-2008, 02:22 PM   #1
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Perdomo = class
Had an issue with one of my Perdomos. I went on their site and decided to drop an email to bring it to their attention. Landed up emailing Arthur regarding my problem. I talked with him via email a few times and he informed me he was going to send me something to make up for it. Today i received my package from Arthur over at Perdomo and all i can say is wow.

Sent me 5 sticks!
ESV91 (Looks like a Connecticut)
Habano Maduro Presidente
Habano Corojo Torpedo
Lot23 Natural Toro
La Tradicion Champagne Robusto

More then made up for it! Cant say enough about Perdomo!

Just felt like sharing!
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Old 01-18-2008, 02:24 PM   #2
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Now that is class and some great cigars!!
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Old 01-18-2008, 02:31 PM   #3
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Nice to hear. Some good customer service.
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Old 01-18-2008, 02:37 PM   #4
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Cool!!!
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Old 01-18-2008, 02:54 PM   #5
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Class act.
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Old 01-18-2008, 03:05 PM   #6
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Thtas great, I really like the folks at Perdomo
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Old 01-18-2008, 03:37 PM   #7
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awesome. That's the sort of thing that makes me want to buy them.
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Old 01-18-2008, 04:19 PM   #8
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I had a similar customer service experience with Perdomo. I got an email and a phone call from Nick Perdomo himself. Turned out to be a non-problem, but Perdomo definitely gets my support with customer service like that. (Plus I love the habano's and Lot 23's)
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Old 01-18-2008, 04:29 PM   #9
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now thats how you keep a customer happy
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Old 01-18-2008, 04:37 PM   #10
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Yeah, it's been a while since I've bought a Perdomo. I think I'll pick one up this weekend and smoke it in the name of great customer service! It's a lost art!
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Old 01-18-2008, 05:09 PM   #11
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Quote:
Originally Posted by dberge View Post
Yeah, it's been a while since I've bought a Perdomo. I think I'll pick one up this weekend and smoke it in the name of great customer service! It's a lost art!

Agreed! I'm going to also smoke a Perdomo in the name of customer service.
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Old 01-18-2008, 05:11 PM   #12
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I planned on smoking a domo this weekend anyhow so why not make it in the name of quality customer service!
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Old 01-18-2008, 05:55 PM   #13
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Quote:
Originally Posted by dberge View Post
Yeah, it's been a while since I've bought a Perdomo. I think I'll pick one up this weekend and smoke it in the name of great customer service! It's a lost art!
If you like maduro cigars, pick up a lot23 maduro and thank me later
the naturals are good , but the maduro is 50x better
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Old 01-18-2008, 05:59 PM   #14
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Class act!
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Old 01-18-2008, 09:17 PM   #15
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Originally Posted by awsmith4 View Post
Thtas great, I really like the folks at Perdomo
and they make great smokes. they know how to run a business based on customer satisfaction!!1
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