Bad B&M! Tobacco World in Marietta, GA

[tx_tuff]

Put my name down Frank Flores AKA tx_tuff from Puff. Eddie knows me personally. Tim PM me and I will give you Eddie's email. It is prob to late for him to cancel but he should know about it. Or you can email from EO's website EOBRANDS.COM. Eddie and Erik are awesome guys.

[Chevy Man]

Put my name on the list. It just amazes me how people can tack customers for granted.

[dj1340]

Put me on the list as well!!

[LightsOut]

I'd like to see the petition. I'd sign.

[Herf N Turf]

Put me down.

While I also wouldnt have tossed the boxes, I can certainly see good reason for your ire. Also, it's not like this was the first time you were treated rudely there, so it's obviously pattern behavior there. That stuff starts at the top. One a-hole can ruin a good business.

Thing is, in this economy, businesses who dont kiss customers butts will find themselves flipping burgers... then again, McDonalds aint hiring either. If B&Ms insulted every overweight person, people who drive tractors, have sunburns on the back of their necks, or people who asked for something they didnt have, there would be no cigar industry.

Hang the bastids high!

[itsme_timd]

I wanted to make a comment on the table flipping and what led up to that.

This was not the first time I'd been cussed at in here - but I blew it off the other times and left. I went to this shop because of their excellent selection - if there was a shop in town that would get something first it would be them. I brushed his attitude off at least half a dozen other times and just said - Oh, he's just mad a the world, forget about it.

Yesterday he went beyond a little swearing and launched a personal assault. While I won't say I'm a sensitive guy, I will say that nobody likes to be called a "fat f'ing slob" - much less several times. I've put up with this for 37 years. Most peoples' attitudes towards fat folks effect everything we do, I could go into more detail but that's all I'll say about that.

I did try to leave, he followed me out the front door and to my vehicle in order to continue tearing into me. More names, more attacks, more cussing at me.

I intended to cause no damage to his business by flipping the table. It was a flimsy card table with some empty cigar boxes for sale for $1-$2. I knew that dumping this over would do nothing more than cause him the inconvenience of picking them up - and that is exactly what I wanted to do. If I damaged anything at all I would pay for it instanatly. It was not a snap decision to dump that table over - and the only reason I did is because I knew it would cause nothing more than an inconvenience.

[Cigary]

Originally Posted by carterwsu

I'm moving to Marietta in September for Chiropractic school and definately will not be providing ANY business to these people ever.

Damn! It's amazing that people with such a great job and being in an atmosphere condusive to kicking back and relaxing, would have such a bad attitude towards customers. Where is their business ethics?

What other shops around the Marietta/NW Atlanta area do you recommend? Like I said, I'll be moving there in Sept. and like to throw business towards good cigar shops every once in a while.

Sign me up on the petition too!

There are plenty of good places to get cigars in Atlanta and if you will PM me I will give you a list of stores for you to get what you need. You have been added to the list of distinguished brothers.

Originally Posted by Hermit

Personally, I wouldn't throw a guy's boxes all over the place
and try to torpedo his business because he was an asshole
and was rude to me.

While I understand your thoughts here please understand that it wasn't just a one time event for this owner to be a jackass. He is known for this kind of customer service and doesn't care who comes into his store or how he treats them. He freely admits to being like he is and if people don't like how he does business they can go "F" themselves. Now, having said that and knowing how he is I think he is very fortunate that only a flimsy table and a few empty cigar boxes were flipped. He's going to catch somebody on a bad day who isn't going to deal with his kind of Customer Service and flip him over the hood of a car and drive him home.

[winston]

Put me on the list, Kevin Chamberlain Chattanooga, TN. I will remember never to go in there on any road trips. There is no sense in people acting like that especially the owner. Thank you for the heads up.

[Acesfull]

timd... seriously.. if you want ANY illusione.. they can be purchased at New Havana Cigars - the Online Humidor Dan the guy that runs/owns the site is an awesome guy and deserves yours business buy from him he will guarantee satisfaction, answer any questions you may have and make sure your product arrives in good condition and if it doesnt then he will make it right without any issues

[Acesfull]

Originally Posted by tx_tuff

Put my name down Frank Flores AKA tx_tuff from Puff. Eddie knows me personally. Tim PM me and I will give you Eddie's email. It is prob to late for him to cancel but he should know about it. Or you can email from EO's website EOBRANDS.COM. Eddie and Erik are awesome guys.

I hope Eddie reads this thread.. he seems like an good guy from all the interviews I've seen he has done. I'd like to see him pull something from the Miller Highlife commercials, walk in there and pull all his product off the shelf and take it back saying that his product is only for sale by people who promote the BOTL/SOTL culture of friendliness and just walk out with it

[azpostal]

Add my name to the list too, Don Arnott, I'm never going to be in GA again but this crap has to stop!

[itsme_timd]

Originally Posted by winston

Put me on the list, Kevin Chamberlain Chattanooga, TN. I will remember never to go in there on any road trips. There is no sense in people acting like that especially the owner. Thank you for the heads up.

Hey Bro, if you ever do come to Atlanta feel free to drop me a line - we have a local club here and we herf pretty regularly.

Also, if you ever get over to Knoxville check out Leaf and Ale. Mike Nelson is the owner and a great BOTL! Ask for Mike and tell him Tim D sent you.

Originally Posted by Acesfull

timd... seriously.. if you want ANY illusione.. they can be purchased at New Havana Cigars - the Online Humidor Dan the guy that runs/owns the site is an awesome guy and deserves yours business buy from him he will guarantee satisfaction, answer any questions you may have and make sure your product arrives in good condition and if it doesnt then he will make it right without any issues

Thanks for the info!

I ended up ordering the Cuchillos Cubanos from New Havana, ordered on a Friday and received them on Monday! They were in a vacuum sealed pouch with a humi pack. I was very impressed and may hit them up for a box of eccj's.

[thebayratt]

I think i would have to report them to the Better Business Bureau. If enough people report them there, i'm sure someone would go an investigate this BS and possibly fine them. I wouldnt have put up with that type of treatment either; but then again, I do support the second amendment and he would have thought twice about following any one else back to their truck if he did it to me. So the tossing of the empties was a good relief expression I think (Reminds me of the movie "Falling Down" in the convinece store scene).

[Rev2010]

Originally Posted by itsme_timd

I wanted to make a comment on the table flipping and what led up to that.

Don't worry about it. Whilst I wouldn't have flipped the table either I will admit if this guy came following me to my car slinging insults the result would've been far worse... I would've decked him and laid him out. No kidding. I have no tolerance for confrontation especially when I did nothing to provoke it.

As for your story, wow... that is some serious stuff! I can't recall ever having anyone get so nasty to me to my face. I guess that's a good thing I definitely would never shop there again, and just like you I would spread the word big time!


Rev.

[Hermit]

Originally Posted by Rev2010

Don't worry about it. Whilst I wouldn't have flipped the table either I will admit if this guy came following me to my car slinging insults the result would've been far worse... I would've decked him and laid him out. No kidding. I have no tolerance for confrontation especially when I did nothing to provoke it.

You'd risk felony charges, 'cause some asshole called you a name?
Take a deep breath, my friend.