Is Cigars International out of business?

[Toulouse]

My wife might be jamming their site ... After seeing my last cbid invoice she's likely to try anything to keep me from buying more.

[Juicestain]

Originally Posted by Cigar Man Andy

I've had no problem with CI but can't get Cigar Monster @ Famous.

Same here. Monster is in and out randomly for me.

[8ball917]

At least it's cutting down on my spending.

[Sirhuffsalot]

I called CI twice this weekend, and once today, did`nt have even a 2 minute wait getting ahold of someone.

Thier site has been having problems, but the phone service was 100% for me.

Cheers,
Randyl

[Shriner4cigars]

I have had trouble all week with CI and Famous. I get emails for the daily deal but the link does not work. Famous is kinda working today for me.

[bilingue23]

I almost had an anxiety attack reading the thread title. Don't do that to me! haha. I have two orders with CI that are on their way, supposed to be here tomorrow. I'm sure everything will check out, like usual.

[Stinkdyr]

Still humming along. I rec'd my latest shipment right on time. They even found time to send me some missing screws for my humi while dealing with their website crisis. Thumbs up to Cbid!

[FN in MT]

Their site Down again at 0735 MST. They have got to be losing a ton of business.

[dinoa2]

Originally Posted by havanajohn

I am also annoyed with this problem. I missed out on bidding on two Opus X auctions on Famous' auction website Cigar Auctioneer. Pissed... There are some tough to find cigars coming up in the near future though. A Opus X BBMF natural on July 29 @ 9:00p.m., a Opus X BBMF Maduro on August 1 @ 9:00 p.m., and a Opus X Chili Pepper on July 20 @9:00 p.m.

just wondering how you have advance notice of what is coming up
and they will fill the rest of your order (for our first poster) with swedish meatballs from the home company

[havanajohn]

Originally Posted by dinoa2

just wondering how you have advance notice of what is coming up
and they will fill the rest of your order (for our first poster) with Swedish meatballs from the home company

Hi, Jerry . I went to the auction site, and set up an account. Then I set up a 'watch list'. When I check the 'watch list' the upcoming auctions for items on the list show up, with the dates/times of the auctions.

[teedles915]

Man they have to be losing a crazy amount of business. Customer loyalty is a HUGE thing. If people check several times and the sites are down they will eventually start checking less and less. I know both ci and famous are great companies but they need to do something.

I'm sitting here wanting to browse and probably place an order but can't do it. I'm only going to patient for a little while, then I will take my business elsewhere. I will probably pay more and the service won't be near as good but it will be service.

If I wasn't craving some La Floridita Limited Editions from Famous, I would already had my order placed with JR.

[Jim2903]

This is turning out to be a new morning tradition -- down all day, back up at night. Was down most of yesterday; I got on last night, ordered the One-Day Deal ... this morning, back in the crapper. This is why hackers need to be executed.

[DBCcigar]

No excuse for only getting 1/2 your order.

Call them!

[Mortanis]

For the technically inclined, and to elaborate further, doing a Ping Trace reveals that there's significant packet loss right around DBS International, CI's hosting facility, and then in the last hop 100% packet loss. Data isn't getting through to them.

There are a bunch of IP ranges (Class C's usually) that DBS Internaional has bound to them. Some of the addresses work fine right now. Some do not. Right now, the CI addresses aren't working. However, given that the 100% packet loss is happening inside the DBS International network, it's unlikely a regional thing.

It could be CI's internal network at the Host - pretty much anything in the same Class C as CigarsInternational.com is currently unresponsive, while other Class C's in DBSi's network are fine. However, given that one hop up there's medium to heavy packet loss, I'd say part of DBSi's network is being problematic.

I do web hosting for a living, dealing with large, multi-server environments like CI is likely in. If it IS DBSi, I'd wonder what's up with them - my host facility has triple-redundant connections and automatic routing for problems like that, so perhaps it really is CI themselves.

[ribletman]

I am beginning to think it is a fed investigation into computer terrorists whom have attacked the cigar industry. Not only the CI family sites, but others had problems all at the same time including Duque cigars (back up) and Cigar Place (still down). Either the fed is trying to keep them quiet so they can have a better chance at catching the criminals, or the prolems they caused are still wrecking havoc.

All theory, but with so many cigar sites that are not even CI related down at the same time, I really wonder.