Is Cigars International out of business?

[mgkrebbs]

I only received half of an order that I placed last week and when I tried to call the customer service number I got "You call did not go through." Their web sites have been down several times this week (including right now) and I'm wondering if I got stuck. Not a huge order at $30 but they've always been my favorite place to shop.

If CI is listening, please let us know what is going on here.

[sboyajian]

Nah.. CI is not out of business..

I believe there is a Verizon circuit in the Northeast PA area that is causing some major issues (many sites have been affected -- CI, CBid, Cigar.com, CigarMonster, etc)..

some are up, some are not. the CI sites comes up every once in a while.

Perhaps the number you have is not the right number.

[themoneycollector]

The websites have been out for a few days now. This must be costing them some serious business. You can get through every once in a while.

[Nickerson]

Wow, still down for me too. This is bad lol...

I'm in the business of webhosting, web design, web development. I been with my new hosting company for 2 months and they are the best I've ever been with. I'm paying $10.00 a month for a reseller account and it comes with all the features and extras that companies are charging $40.00+ a month for. It runs as fast as any website on the internet and has had 100% uptime since I been with them. Really is phenomenal.

Good hosting is key to any successful website/business.

[mgkrebbs]

Originally Posted by sboyajian

Nah.. CI is not out of business..

I believe there is a Verizon circuit in the Northeast PA area that is causing some major issues (many sites have been affected -- CI, CBid, Cigar.com, CigarMonster, etc)..

some are up, some are not. the CI sites comes up every once in a while.

Perhaps the number you have is not the right number.

Actually, I got through on the phone this time using the same number. Apparently there is a big issue like you said with the PA area internet and VOIP phone systems. One person I talked to at Cigar.com said therer may be some anti-tobacco denial of service attacks. It's Rob Reiner up to his dirty tricks again!

[havanajohn]

I am also annoyed with this problem. I missed out on bidding on two Opus X auctions on Famous' auction website Cigar Auctioneer. Pissed... There are some tough to find cigars coming up in the near future though. A Opus X BBMF natural on July 29 @ 9:00p.m., a Opus X BBMF Maduro on August 1 @ 9:00 p.m., and a Opus X Chili Pepper on July 20 @9:00 p.m.

[tx_tuff]

I was wondering what was up with Cigar Monster! Funny thing is I check it when I think about it but have never bought anything from there. With Cbid being down also I'm sure some are saving money LOL.

[smokin'Jef]

My website use for them was choppy all week, but was able to get thru on the phone to place an order. When the order showed up on my doorstep, I got 20 of the wrong cigars. Called em up and they're sending me what I ordered along with a return label to send back the wrong ones.

[sboyajian]

Originally Posted by Nickerson

Wow, still down for me too. This is bad lol...

I'm in the business of webhosting, web design, web development. I been with my new hosting company for 2 months and they are the best I've ever been with. I'm paying $10.00 a month for a reseller account and it comes with all the features and extras that companies are charging $40.00+ a month for. It runs as fast as any website on the internet and has had 100% uptime since I been with them. Really is phenomenal.

Good hosting is key to any successful website/business.

Standard hosting packages like that should cost little to nothing as you are simply paying for hard drive space and a very tiny fraction of their bandwidth. Both of which are very cheap nowadays.

CI, Cigar.com, CigarBid and CigarMonster are all hosted at DBS International Datacenter in Bethlehem PA.

Considering redundancy, load balancing, anti-virus, switches, routers, firewalls, ISAs, etc.. I would expect they probably pay around 2000 - $2500 a month (if they own the equipment) for their hosting.

[dubels]

Imagine placing a dollar big on a nice box and the site going down so no more bids could go through. I wonder if they would give you the box for a dollar

[Rev2010]

Wow, this outage must be costing them a fortune in lost business I hope it gets resolved soon.



Rev.

[sboyajian]

Originally Posted by dubels

Imagine placing a dollar big on a nice box and the site going down so no more bids could go through. I wonder if they would give you the box for a dollar

according to the legal terms agreed upon to use the site, they have to.

[92hatchattack]

this is odd, ive had no problem with the CI or Cbid sites at all.

[Cigar Man Andy]

I've had no problem with CI but can't get Cigar Monster @ Famous.

[Raybird]

Same here, no Cigar Monster or CI website. Recieved an order from CI right on time last week though.