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thompson cigar company

This is a discussion on thompson cigar company within the General Cigar Discussion forums, part of the The Cigar Lounges at Puff category; I strongly suggest that you never do business with them. i made a purchase and it never showed up and ...

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Old 12-11-2006, 11:21 AM   #1
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thompson cigar company

I strongly suggest that you never do business with them. i made a purchase and it never showed up and then they refuesed to credit my account. i finally got them to credit my account when i filed a complaint with the BBB.

just an FYI be careful. they might have some nice samples at good prices but you will never get them
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Old 12-11-2006, 11:24 AM   #2
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Re: thompson cigar company

That sucks, glad you were able to eventually get your money back. I think the standard rule on the board is to avoid Thompson at all cost.
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Old 12-11-2006, 11:28 AM   #3
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Re: thompson cigar company

i know that now. i am not one to take advice from people most of the time but i will start doing that now.
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Old 12-11-2006, 11:47 AM   #4
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Re: thompson cigar company

Trust me there is tons of advice on here to take into serious consideration.
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Old 12-11-2006, 11:48 AM   #5
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Re: thompson cigar company

I've gotten two samplers from them with no problems, but I'll be avoiding them for real orders after hearing your story and others.
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Old 12-11-2006, 11:49 AM   #6
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Re: thompson cigar company

Quote:
Originally Posted by NFD929 View Post
Trust me there is tons of advice on here to take into serious consideration.
Including yours.
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Old 12-11-2006, 12:03 PM   #7
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Re: thompson cigar company

had a similar problem w/Ebay, paid for item, never rcv'd, filed claim & won, never refunded by seller, reversed $$$ back to my bank, Ebay threatens a suit aginst me, notify BBB, Ebay drops suit against buyer (me)
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Old 12-11-2006, 12:06 PM   #8
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Re: thompson cigar company

Only thing worse would have been to actually have gotten them. Other than brand samplers as intro's to the cigar smoking world, Thompsons is not high on the preferred vendor list for most.
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Old 12-11-2006, 12:22 PM   #9
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Re: thompson cigar company

i was ordering some stuff to send to stitch that he could send over seas. i told them that and made them fell real bad. they suck. i will never do business when them again. i canceled my catalog mailings and everything contact that i got from them is no longer
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Old 12-11-2006, 03:42 PM   #10
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Re: thompson cigar company

Used them when I was a newbie. Never had a problem, though I have heard many, many horror stories from other people. I would never buy from them again just because they sell lesser cigars for the premium price. For example they sell a CAO Gold for a Brazilia price. They push the house brands that are pretty much worthless.
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Old 12-11-2006, 04:15 PM   #11
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Re: thompson cigar company

I did business with Thompsons for years without a problem. Their prices aren't outrageous and their quality is good.

OTOH, their own brand smokes are pretty nasty, they're not always clear about which cigars are theirs, and their advertising copy is a joke.
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Old 12-11-2006, 04:32 PM   #12
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Re: thompson cigar company

To Thompson's credit, they sent me 200 misc sticks free of charge for the Marine Corps Birthday Ball this year. I've also gotten 2 decent humidors from them in the past. All that said, it isn't a site I would go to to buy cigars for myself, there are too many other, better sites out there.

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Old 12-11-2006, 04:44 PM   #13
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Re: thompson cigar company

I have purchased a few samplers from them, but other than extremely slow shipping I've not had a problem. And there Thompson Manolet is the worst cigar I've ever smoked!!!!!
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Old 12-11-2006, 09:06 PM   #14
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Re: thompson cigar company

i don't think i've ever heard anything good about these guys.
glad to hear you got your $$ back though.
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Old 12-11-2006, 09:12 PM   #15
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Re: thompson cigar company

I have ordered twice from thompsons. First time was a bundle of their top of the line smokes....IE dogrockets! Second purchase was my humidor, which included 75 smokes, I'll not even refer to them as cigars. I've had Swishers that tasted better. I love the humidor though, and it has done well for me. As far as cigars though....I don't know about their premiums, but their house brands SUCK! This is just my from personal experience.
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