Companies that deliver to Canada

[CohibaMan]

Update.

Anthony from Cigar Cellar finally sent the last part of my order that was left out and I recieved it today. On the 29th of December he said that it had already been sent out and that it was just taking long because of the holidays. Well I never did recieve any shipping information but as I said it did arrive today. I checked the pbox and it was sent on the 30th of December. So by what he said it would have had to be sent out before the 29th and he let it seem that it was sent a while before but it turns out he had forgot again and my email reminded him. So instead of coming clean he lied to cover up his mistake yet AGAIN! This order was $200. I know it's not the biggest order people place around here but with one that big you would think that he would make sure I was pleased with the service after he had to substitute cigars after the order sat around for two weeks, forgot about the order and then lied about when it was shipped, didn't ship part of the order, then forgot to ship the rest of my order when I blew the whistle on him and then finally lied about the shipping date again to try to cover his puffer-hole.

I've also been contacted and I'm not the only person having the same kind of trouble.

I STRONGLY urge my fellow lowland....er.....lowtide (?) Canadian puffer fishes to not order from Cigar Cellar. Just all around bad news.

[Corpus]

I understand where CohibaMan is coming from. I've placed 2 orders (second one is enroute) so far with The Cigar Cellar. Anthony does seem to imply he's shipped when he has not. Or promises to ship that day, but doesn't ship for another few days. That and the fact orders take 1-2 weeks before shipping are a pain. But to be honest, when it comes down to it, the moment my order arrives I stop caring about the negatives. Just glad to have my order safe and sound. I won't say I'll never order from The Cigar Cellar again, but certainly won't be as often as it would be if their service was as good as say, Taboo.

[totallytentative]

Thanks for the update on that CohibaMan. I find over the years I am beginning to value good customer service more and more from the places I choose to spend my money. I think it's just that I don't need the stress that comes with either not completely trusting the company or the product I'm buying. Or worse, if something goes wrong and worrying about whether they will help me or not.

$200 isn't huge (it's big for me), but it's still a lot of cash and depending on what you're buying it might end up to be a sizable shipment. A good company should value your patronage and be honest even if your order is small or full of cheap, sale items for this very reason - people talk and word gets around.

[CohibaMan]

Yea, you want to make everyone happy regardless of order size. I've just have too many problems and headaches ordering from him to want to go through it again. Come on, it took two months to get my entire shipment. There's just too many good sites out there that I can order from as a Canadian and get excellent service, fast processing, fast shipping and great quality cigars.

[Corpus]

Another Taboo order completed. LR Premium Sampler. 5 Padron 3000, 5 Padron 5000.

[Corpus]

To be fair with The Cigar Cellar, my order of Rocky Patel Segundos arrived this morning. All good.

[jc85]

Originally Posted by jc85

Hey,

I'm glad to help out here in the jungle

I actually placed an order for the Art Deco Imperfect humidor from cigarplace.biz a few days ago. That and a bundle of Flor de Oliva maduro robustos. I actually got it shipped to a buddy in Cleveland who is coming back up here, but for what it's worth, from my research, it seems to be a good place to order from, with the owner backing up the quality of his products. I'll let you guys know how the humi is and the quality of shipping (which I assume would be the same as if he shipped it up to Hamilton).

Peace,
jon

OK, so I finally got my humidor from Cigar Place. I had the humi and a bundle of sticks sent to a friend in Cleveland who was going to bring it up, but he ended up giving me the wrong unit number and since the two items ship separately, the bundle somehow got to his place but the humi was sent back. My buddy was already up in Canada by the time Cigar Place got the humi back, so I asked them to send it up to my Canadian address, which cost me another USD$15. So much for trying to save on shipping! Despite the whole mishap (my friend's fault), I still like Cigar Place and would recommend ordering from them. The package came with no extra charges.

[latinlingo99]

Originally Posted by jc85

OK, so I finally got my humidor from Cigar Place. I had the humi and a bundle of sticks sent to a friend in Cleveland who was going to bring it up, but he ended up giving me the wrong unit number and since the two items ship separately, the bundle somehow got to his place but the humi was sent back. My buddy was already up in Canada by the time Cigar Place got the humi back, so I asked them to send it up to my Canadian address, which cost me another USD$15. So much for trying to save on shipping! Despite the whole mishap (my friend's fault), I still like Cigar Place and would recommend ordering from them. The package came with no extra charges.

Hello JC85,

See, I told you cigar place is not that bad eh! I am about to make a big order, well not so big but because I like small cigar and they come 24 in a little box, that to me is a lot. I am going to buy a couple of boxes (el rey del mundo noir and cafe ue leit)
Now, I surely have not bought a humidor from cigarplace but I am in real need of one as my collection is getting bigger quickly!!. I bought a humidor from Tampa Humidors in spring of 2008 & well, it came damaged, I notified them of it and they did not reply to me & on top, I was charged more of what it cost me once it entered Canada if you know what I am saying.

I tried to fix it but & it works fine but, I do not like it anymore, I want something bigger!!!

Here are some pics, you can tell I tried to fix it from the corner.

Anyways, I am happy you are happy with your purchase from Cigarplace

Happy smoke!

[Corpus]

Told myself I wasn't going to post-whore everyone of my cigar orders here, but this being my first Atlantic Cigar order I thought, why not.

Order placed Jan 27th, shipped Jan 30th, arrived today Feb 09th. Overall experience was satisfactory. I'd certainly order from them again.

[TheCigarCellar]

Hey All,

I haven't been on here in a while an came across some of the emails regarding our company, I am upset over the situation and total understand how you guys feel, you guys are correct are shipping is like snail mail and there is no excuse for it, I apologize for it and my actions. We have been on top of things more getting our orders out quicker, I really enjoy this forum and hate seeing these type of comments, Cheers to all and hope to regain your confidence back.

The Cigar Cellar

Sincerely,

Anthony

[karmaz00]

thanks for the info guys

[Cadillac]

Originally Posted by Corpus

Told myself I wasn't going to post-whore everyone of my cigar orders here, but this being my first Atlantic Cigar order I thought, why not.

Order placed Jan 27th, shipped Jan 30th, arrived today Feb 09th. Overall experience was satisfactory. I'd certainly order from them again.

First picture, second row. Are those the Cazadore Cubao's? Any good?

[Corpus]

Originally Posted by Cadillac

First picture, second row. Are those the Cazadore Cubao's? Any good?

TBH, I've never heard of Cazadore Cubao - The ones I have are an EO Brand made in DPG's Nicaraguan factory. I decided to try them based on stogie review's video reviews. I have yet to try them. FWIW, everything I've read/heard suggests they are very good.

[Architeuthis]

Canada... Canada? Isn't that somewhere up in North Texas? HAW!

[latinlingo99]

Hello my fellow Canadians,

I was wondering if anyone here is working on updating the list of companies
that ship to Canada? As I was laying in in my tub , I started to think about this, and since I have encounter some broken websites of companies listed here way back when I joined this forum for the first time; I'm wondering if anyone has notice that and if the list will be updated?


Take care