Not over-joyed with pipesandcigars.com

[brianwalden]

Originally Posted by plexiprs

For you, good sir! SpellCheck.net - Free Online Spell Checker

The Firefox web browser has a built in spell checker - I still manage to misspell plenty of words despite it.

[jfserama]

Originally Posted by brianwalden

The Firefox web browser has a built in spell checker - I still manage to misspell plenty of words despite it.

Yes, what a life saver that is. Although the words I misspell are often so mangled that its suggestions are useless.

[viking12344]

Originally Posted by Vrbas

The only problem i had with them was some "miscalculations" as far as my bulk tobacco went. Ordered about 5 blends from them (only like 1oz each) and one baggie CLEARLY did not weigh up to 1oz. The others were off a little as well (under), but oh well. I don't smoke enough for it to be that big of an issue and luckily i didn't particularly like the blend i got jipped on all that much, but still it gets under my skin.

I'd recommend CupoJoes.com They got the stuff, they'll ship it fast, and they seem to have higher quality of ziplock bags (funny i'm rating the quality of a zippy, but it's true).

I think the problem with P@C is they have so much stock, given a call usually will get everything resolved. That being said I stopped by cupojoes today and bought my first peterson. I love that store and their HUGE inventory of pipes. Great folks also.

[Alpedhuez55]

I had a problem the first time I used them as well. I put in a large order, but two of the tins I ordered were not in stock. I was expecting my order the next day since they were close enough for that with UPS. After a couple of days I called. They held the whole order because of the backordered tins.

They made up for it though. I substituted a couple of other tins and they threw in about 10 oz of samples of their blends, which were very good!!! But tthjey really need to be proactive in that situation and contact the customer or say it is not available on the website.

[SmokinJohnny]

I just played ginny piggy and placed an order with P&C for some bulk pipe baccy and RYO cig baccy. We'll see how it goes. LOL.

[SmokinJohnny]

Got email. SHIPPED!!!

[uvacom]

I just received my first order with them. They were great. They processed my order within a couple days (which is apparently the fastest that can reasonably be expected from pipe tobacco e-tailers, but I digress), they only had 4 of one blend I ordered instead of 6 but they just charged and shipped the 4 they had, and they threw in a sample of luisiana red which I did not request. I'll definitely buy from them again. I just hope the shortages on all of the tobaccos I actually want will come to an end.

[SmokinJohnny]

4 out of 6 ain't so bad. It was nice they threw in a free sampling.

[afilter]

Hmmm...I have not had these issues. I have now placed 4 orders with them, the first 3 while I was overseas. The last was recently when I came home I decided to break down and but myself a corona old boy lighter (awesome lighter BTW). The lighter was intially out of stock and on order which they informed me of via e-mail. The order still shipped within 5 days.

All the orders I placed while overseas where there within 10days and e-mail communication was great!

I did see a note on the web when I placed this last order that stated something to the fact.... that due to the new tax increases they had been having difficulty in getting orders out because of a high volume of orders, but were working to resolve the issue with extra staffing and hours.

Overall very positive experiences for me all around.

[AcworthAl]

I have ordered from the following online sellers more than any others
Pipes and Cigars - great service - great tobacco
Iwan Ries - great
Frenchys- Wonderful

[dmkerr]

My experiences with Pipes and Cigars have been excellent. They did screw up one tin in one order - I ordered A and they sent B. But they allowed me to keep A and then sent B under separate cover. In other words, they aren't perfect but I also judge how well and quickly a seller corrects their mistakes. They also send me a full pound of MacBaren Plumcake instead of the 3.5 oz tin I ordered because they were out of tins. Ok, it turned out not to be the greatest of favors because I discovered I'm no fan of Plumcake but it was a nice gesture.

[Hermit]

Originally Posted by dmkerr

My experiences with Pipes and Cigars have been excellent. They did screw up one tin in one order - I ordered A and they sent B. But they allowed me to keep A and then sent B under separate cover. In other words, they aren't perfect but I also judge how well and quickly a seller corrects their mistakes. They also send me a full pound of MacBaren Plumcake instead of the 3.5 oz tin I ordered because they were out of tins. Ok, it turned out not to be the greatest of favors because I discovered I'm no fan of Plumcake but it was a nice gesture.

Everybody makes mistakes.
If P&C makes one, they fix it quick.
I'm very happy with them.

[SmokinJohnny]

P&C and 4 Noggins have both been prompt. Only delayed order was during the tax hike rush and that was to be expected.