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Well, I'm finished buying from pipesandcigars.com

This is a discussion on Well, I'm finished buying from pipesandcigars.com within the General Pipe Forum forums, part of the Pipe Smokers Forums category; I am on your side I completely agree with you, poor customer service!...

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Old 04-20-2009, 07:38 PM   #16
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Re: Well, I'm finished buying from pipesandcigars.com

I am on your side I completely agree with you, poor customer service!
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Old 04-20-2009, 08:21 PM   #17
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Re: Well, I'm finished buying from pipesandcigars.com

i had a similar experience with them, I ordered a couple of tins for my part of the pipe tobacco lottery payment. after a week or so with no confirmation from them or anything i finally contacted them and they told me one of the tins was backordered and they did not know when it would be in but they would ship when they got it. Canceled the out of stock tin and it was shipped the next day. Pretty poor customer service if you ask me. This was a couple of months ago so they cannot use the schip excuse...
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Old 04-20-2009, 09:55 PM   #18
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Re: Well, I'm finished buying from pipesandcigars.com

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Originally Posted by Bermac View Post
There is no excuse for poor customer service. It shouldn't matter how much you spend




Did you really spend $10,000 in 40 days??? That is 5x what I spent on my first car.
yup. Maybe I should not have admitted that. Contrary to what it looks like, I am extremely tight with $$. In fact, this is one of the reasons I made these buys all at once. Also, for many years I have spent money only on equities, I found something I truly love.. whats wrong with that?

Thing is: it wasn't just pipes .. or tobacco (though mostly it was). It was pipes, tobacco, racks, tobacco/pipe bags, pipe restoration equipment...

Heck, I think many ppl spend that ... maybe not all at once .. but I was starting with nothing.

Plus, I figured why not get as much tobacco as I could before the price hike? Also, who is to say when laws are going to stop online tobacco buying .. or at least tax the heck out of it. I started with no tobacco. Now I have over 140 lbs of very good tobacco blends ... lots of tins ... etc. What's the difference between taking a couple years to build a cellar .. and building it all at once? Overall, I am going to save $$.

Last edited by KinnScience; 04-20-2009 at 10:01 PM..
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Old 04-20-2009, 10:04 PM   #19
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Re: Well, I'm finished buying from pipesandcigars.com

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Originally Posted by drastic_quench View Post
Goddamn, 10k!? That's the real story here. I won't spend ten thousand dollars on this hobby over the course of my entire lifetime.

I'm not accusing you of anything or judging you, but holy hell that's a big number. If I was going to throw down that much in the pipe world, it'd be for equipment, tools, and training to be a carver - so I could hopefully make it back.
I'll bet if you added it up ... you'd be surprised how much you spend.

.... I know I was.
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Old 04-20-2009, 10:12 PM   #20
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Re: Well, I'm finished buying from pipesandcigars.com

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Originally Posted by morefifemusicanyone View Post
Word. I usually order 3 day usps when available as lot of times I get that in two days.

To Kinn,

I placed an order with cupojoes.com for a pipe and two tins of escudo. They only had one tin in stock. They emailed me the same day I ordered stating that the pipe and tin were shipped and they would ship the additional tin of escudo separately as soon as it got in at no additional cost to me.

for them.

I am sure you saw my post about my recent debacle with pipesandcigars.com. Only they didn't ship the rest of my order (I think I had about 6-7 tins), they just held the whole thing. I called two weeks later and the excuse was that we got notified that things were slow because of schip. BS!

Anyway, sorry to hear that you are discouraged. Myself getting out of the pipe game, I don't have to worry about it anymore.
Yeah, I ordered pipes from cupojoes .. and needed to exchange the pipe, they took it back no problem. When I wanted to add more pipes .. the added it to the order and didn't charge me any shipping even though there were new orders. I think most places are decent. Not sure why pipesandcigars are different.

Hey, I'm sorry to hear you giving up the hobby, heck I'm still new to it. Sure hate to hear someone leaving. Keep your equipment, you never know when you might want to walk down memory lane.
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Old 04-20-2009, 11:44 PM   #21
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Re: Well, I'm finished buying from pipesandcigars.com

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Originally Posted by KinnScience View Post
I'll bet if you added it up ... you'd be surprised how much you spend.

.... I know I was.
Not me, man. Sorry. I've got five briars. My most expensive was $80, and I'm not buying anymore; I don't need one, and I don't collect. I maybe smoke once a week on average over a year. A 2oz tin takes me multiple seasons to finish. I've got a 2oz tin of Westminster that's got about a third left, and I opened it sometime before Thanksgiving.
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Old 04-21-2009, 01:34 AM   #22
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Re: Well, I'm finished buying from pipesandcigars.com

10k over 40 days? Dude, I didn't think I'd say this to anyone, but maybe you should slow down a bit. I'm stocked for a long time and I can't say I spent more than 50 bucks in a month, and I haven't been smoking nearly as long as some of the pros in this forum. Still, I recommend 4noggins.com without hesitation when you feel the itch to place another order. I have nothing but good things to say about them.

I've recently been reading about people getting a little less than what they ordered from pipesandcigars.com. I've never had a similar issue with 4noggins. I've always, always gotten just a little more than what I ordered. They seem to err on the side of caution. They've sent me free baccy with free delivery when I informed them they accidently sent me a wrong order (4oz of GH Bob's chocolate flake instead of SG chocolate flake, which is a mistake I can see myself making very easily) no questions asked even though I told them I was alright with what they sent me and wanted them to take no action. 4noggins.com all the way

I suppose they figure word of mouth is more important than short changing a customer an oz or paying shipping once in a while.

P.S. Even if you really like pipesandcigars.com blends, you can still order them through 4noggins.com. They can be found under ' Hearth and Home'. And just in case anyone is wondering, I have no affiliation with this company; I just like their customer service.

Last edited by Alyks; 04-21-2009 at 01:55 AM..
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Old 04-21-2009, 07:50 AM   #23
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Re: Well, I'm finished buying from pipesandcigars.com

Poor customer service sucks, I wouldn't have paid the extra shipping. Either they would have taken that portion of the bill off, or I would have asked for my money back, and told them I was gonna take my business elsewhere. It's the principal.
10K in 40 days...........I think its cool you're able to do that, and the way I see it if you're able to drop down the amount of cash, that you're able to, then you have some leverage, especially the way the economy is today.
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Old 04-21-2009, 08:47 AM   #24
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Re: Well, I'm finished buying from pipesandcigars.com

There's nothing wrong with spending a lot of money on something you love. I think what we all mean when we comment on what you've spent is that we'd really like to see pictures of all your stuff so we can drool, covet, and lust over it.

Quote:
Originally Posted by KinnScience View Post
yup. Maybe I should not have admitted that. Contrary to what it looks like, I am extremely tight with $$. In fact, this is one of the reasons I made these buys all at once. Also, for many years I have spent money only on equities, I found something I truly love.. whats wrong with that?

Thing is: it wasn't just pipes .. or tobacco (though mostly it was). It was pipes, tobacco, racks, tobacco/pipe bags, pipe restoration equipment...

Heck, I think many ppl spend that ... maybe not all at once .. but I was starting with nothing.

Plus, I figured why not get as much tobacco as I could before the price hike? Also, who is to say when laws are going to stop online tobacco buying .. or at least tax the heck out of it. I started with no tobacco. Now I have over 140 lbs of very good tobacco blends ... lots of tins ... etc. What's the difference between taking a couple years to build a cellar .. and building it all at once? Overall, I am going to save $$.
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Old 04-21-2009, 09:09 AM   #25
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Re: Well, I'm finished buying from pipesandcigars.com

Do you have any pictures of your stash?
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Old 04-21-2009, 12:54 PM   #26
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Re: Well, I'm finished buying from pipesandcigars.com

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Do you have any pictures of your stash?
You can see some of my stuff on my pics/album. Though there is only one or two racks there .. I have 6 altogether. Maybe about 20-30 lbs of tobacco out of about 130-140. The website only lets you upload a certain number of pics. I tried to take pictures of my stuff as it came in, I got most of it. I just can't put all of it up. Over time, I'll switch out pics, I don't mind showing my stuff .. I actually enjoy it. Just don't wanna make people mad.
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Old 04-21-2009, 12:59 PM   #27
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Re: Well, I'm finished buying from pipesandcigars.com

You can host the photos for free on flickr.com or photobucket.com or wherever, and post them directly into threads using the image button above the post typing panel. It's the yellow one with the mountains.
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Old 04-21-2009, 01:07 PM   #28
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Re: Well, I'm finished buying from pipesandcigars.com

i don't think i've spent $50 on tobacco in about a year. of course i've bought "club pipes", but that's been my only purchases for a long while.
$10k?? wow. dont' think i've spent that in total since the mid 90s.
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Old 04-21-2009, 01:14 PM   #29
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Re: Well, I'm finished buying from pipesandcigars.com

Quote:
Originally Posted by Jack Straw View Post
You can host the photos for free on flickr.com or photobucket.com or wherever, and post them directly into threads using the image button above the post typing panel. It's the yellow one with the mountains.
Or you can just highlight, copy and paste the photo from a hosted site or webpage
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Old 04-21-2009, 02:15 PM   #30
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Re: Well, I'm finished buying from pipesandcigars.com

Quote:
Originally Posted by KinnScience View Post
You can see some of my stuff on my pics/album. Though there is only one or two racks there .. I have 6 altogether. Maybe about 20-30 lbs of tobacco out of about 130-140. The website only lets you upload a certain number of pics. I tried to take pictures of my stuff as it came in, I got most of it. I just can't put all of it up. Over time, I'll switch out pics, I don't mind showing my stuff .. I actually enjoy it. Just don't wanna make people mad.
Mad??? Hardly. Now we all know who to whine to when we're running low on 'baccy or just want to try a new blend.

Actually, it's fun looking at other peoples stash. Mister Moo has some great pics of his tobacco cellar. It may make us drool but I don't think anyone here would get upset over your good fortune.
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