Well, I'm finished buying from pipesandcigars.com

[Mister Moo]

Originally Posted by dmkerr

Mister Moo has some great pics of his tobacco cellar.

Mister Moo: a private citizen living and working in the private sector and not an elected official, does not have to answer to anyone about his cellar or how it was funded. (Except to Mrs. Moo, maybe, who, if she could ever piece the whole pipe, cigar and tobacco puzzle together, would have me arrested.) It has been a blessing and a curse to live immediately between two JR locations in North Carolina.

[uvacom]

Jeez, that's $250 a day. There's not a thing wrong with that, of course. I'd be worried about my tastes changing personally, and the fact that I wonder if I would smoke 130 lbs of pipe tobacco in my life - and I'm only 25! But there's no doubt that if you never wanted to spend another cent on pipe stuff, you're probably all set.

As for pipesandcigars.com, I can understand how somebody with your purchasing power would be upset by this. Retailers occasionally bungling like this isn't unusual (they're human after all) but certainly you would think they would recognize you as a customer they have a vested interest in keeping.

4noggins treated me pretty well when I recently put in a decent-sized order (by mortal standards). It was about $70 worth of tins. I politely requested a small sample of bald headed teacher, and they threw in what looks to be a couple ounces for no charge. That was cool.

[dmkerr]

Originally Posted by Mister Moo

Mister Moo: a private citizen living and working in the private sector and not an elected official, does not have to answer to anyone about his cellar or how it was funded. (Except to Mrs. Moo, maybe, who, if she could ever piece the whole pipe, cigar and tobacco puzzle together, would have me arrested.) It has been a blessing and a curse to live immediately between two JR locations in North Carolina.

I should think that calling her Mrs Moo would by itself get you a severe beating at the least, not to mention a week or so of vacation from any bovine frolic.

[laney1566]

I know I have spent at least that much on pipes and baccy over the years, and I mostly ebay my pipes. Thing of it is....As a collector, I can expect to resale any of them for at least as much as I paid...Maybe more!! More power to you. Spend another 10 grand if you want. Consider it a donation to the Italian, Danish and English craftsman fund. Not to mention the Virginia and Kentucky tobacco growers of America.

Fire up a Pipe and provide a real stimulus package!!

[KinnScience]

More pics.

Thanks for looking guys ... I just posted a whole bunch more pics. Tough to get everything .. but for some reason .. I'm now able to upload more pics so I got a lot more on there. Have a look. It isn't organized .. some of the stuff is still in boxes .. and that is where it is going to stay until the boxes stop rolling in. If I stop now ... I should have all deliveries in about 2 weeks. We'll see.

I've not even smoked many of my pipes ... and I've not even tried all the baccy types yet. Though the majority stuff .. like PS LTF .. McC 2020, 5100, Sams Flake, FVF, etc. I have. When I found something I liked .. I just kept ordering more and more of it. sometimes I would forget that I ordered so much of one kind ... so I'd order more. Truth told, I was more worried about the darn mandates stopping us from buying online. I hate to be under someone's thumb, and when I'm finished .. I should have enough tobacco so that the government can do whatever it wants ... I'll be ok.

(and no, I don't have a bomb shelter with guns and food supplies).

I do appreciate the sentiment. I would be lying if I said I didn't feel a little guilty about blowing so much so soon. (starving kids in 3rd world .. etc). But heck, I know guys who spend more on bikes (I have a 1400 Suzuki.. so I saved $15k there by not buying a Harley). Also, like I said, I'll bet many of you have spent even more than that over the years. I just did it all at once .. so I could make sure I got what I wanted before Uncle Sam got more of his greedy little fingers in it.

Tell ya the truth, I really could use a bit of reassurance. I try getting it from my wife ("really honey, remember all the jewelry we bought last summer?") .... but I don't get much sympathy there.

By the way, the Van Gogh is real (not) ...

[SmokinJohnny]

I placed my third order with P&C two weeks ago and still haven't gotten a shipped notice or baccy on the porch. The first two orders were prompt. May very well be a baccy shortage after the mad pre tax rush. It ticks me off because I'm suffering SPC plum pudding withdrawls. The RYO cig tobaco selection sucks right now. The local baccy and convience stores are practically clean out. Or are afraid to stock it with these new crazy prices.

[Mad Hatter]

Originally Posted by KinnScience

(and no, I don't have a bomb shelter with guns and food supplies).

Guns? Ammo? Who does that?

I just did it all at once .. so I could make sure I got what I wanted before Uncle Sam got more of his greedy little fingers in it.

TAD/PAD doesn't go away just because you've decided you have enough

Tell ya the truth, I really could use a bit of reassurance.

As long as those pipes are taken care of they do have a resale value, as does the tobacco so I'd hardly say your money was wasted. You could have spent your money on a lot worse things.
By the way, the Van Gogh is real (not) ...

So how about that?

[Cigary]

I have ordered from various sources and when I do I always try to "idiot proof" the order so I call instead of ordering online. This gives me a NAME of the person who took my order and also gives me a real person to call in case something does go wrong. I ask if the inventory is available because I will not wait for items that are readily availabe elsewhere,,,,unless it is an absolutely great sale. I ask how long it will take for the order to get to my place if I have it shipped first class. When you get to know the vendor and they get to know you I find that my order gets placed in a very orderly manner. If it gets screwed up I call and demand a refund for shipping,,,no matter what the excuse,,,it's all about customer service and if they can't do that for me I find another source,,,period. I have used TampaHumidor quite a bit and find they have very good customer service,,,,so i was sorry to hear that one of the brothers had a bad experience. When you call TampaHumidor get the owner and I assure you that you won't have another problem again.

[Zodduska]

Originally Posted by KinnScience

More pics.

Thanks for looking guys ... I just posted a whole bunch more pics. Tough to get everything .. but for some reason .. I'm now able to upload more pics so I got a lot more on there. Have a look. It isn't organized .. some of the stuff is still in boxes .. and that is where it is going to stay until the boxes stop rolling in. If I stop now ... I should have all deliveries in about 2 weeks. We'll see.

I've not even smoked many of my pipes ... and I've not even tried all the baccy types yet. Though the majority stuff .. like PS LTF .. McC 2020, 5100, Sams Flake, FVF, etc. I have. When I found something I liked .. I just kept ordering more and more of it. sometimes I would forget that I ordered so much of one kind ... so I'd order more. Truth told, I was more worried about the darn mandates stopping us from buying online. I hate to be under someone's thumb, and when I'm finished .. I should have enough tobacco so that the government can do whatever it wants ... I'll be ok.

(and no, I don't have a bomb shelter with guns and food supplies).

I do appreciate the sentiment. I would be lying if I said I didn't feel a little guilty about blowing so much so soon. (starving kids in 3rd world .. etc). But heck, I know guys who spend more on bikes (I have a 1400 Suzuki.. so I saved $15k there by not buying a Harley). Also, like I said, I'll bet many of you have spent even more than that over the years. I just did it all at once .. so I could make sure I got what I wanted before Uncle Sam got more of his greedy little fingers in it.

Tell ya the truth, I really could use a bit of reassurance. I try getting it from my wife ("really honey, remember all the jewelry we bought last summer?") .... but I don't get much sympathy there.

By the way, the Van Gogh is real (not) ...

WOW, awesome stash you have amassed there, I'm very jealous!

[KinnScience]

I arrived home from work to find a package on my door step. Nothing surprising there .. I have been getting two or three a day for a while now. However, this one was from pipesandcigars.com

The General Manager took the time to write a letter apologizing for the mix up and he sent a nice gift package which included tobacco and a book entited "Stokkebye". Though I appreciate the tobacco, and I am thrilled with the book, I am most impressed by the letter he took the time to write in his own hand.

As a consumer of 44 yrs of age, I have engaged in all types of retail transactions, most turn out fine. However I cannot, in all my years, recall a manager who was willing to demonstrate such a strong level of concern for my regard and satisfaction. Frankly, I am impressed.

I wanted to pass this on to my fellow puffers, I think it is something notable and speaks to a level of customer care that is important to most of us.

[Hermit]

Originally Posted by drastic_quench

Not me, man. Sorry. I've got five briars. My most expensive was $80, and I'm not buying anymore; I don't need one, and I don't collect. I maybe smoke once a week on average over a year. A 2oz tin takes me multiple seasons to finish. I've got a 2oz tin of Westminster that's got about a third left, and I opened it sometime before Thanksgiving.

Well, you need to step it up!
Don't you care about the children?

[Hermit]

Originally Posted by KinnScience

I arrived home from work to find a package on my door step. Nothing surprising there .. I have been getting two or three a day for a while now. However, this one was from pipesandcigars.com

The General Manager took the time to write a letter apologizing for the mix up and he sent a nice gift package which included tobacco and a book entited "Stokkebye". Though I appreciate the tobacco, and I am thrilled with the book, I am most impressed by the letter he took the time to write in his own hand.

As a consumer of 44 yrs of age, I have engaged in all types of retail transactions, most turn out fine. However I cannot, in all my years, recall a manager who was willing to demonstrate such a strong level of concern for my regard and satisfaction. Frankly, I am impressed.

I wanted to pass this on to my fellow puffers, I think it is something notable and speaks to a level of customer care that is important to most of us.

That's great! Glad they took care of you.
(customers like you don't grow on trees.)
I've always had good experiences with pipesandcigars.

[plexiprs]

Originally Posted by KinnScience

I wanted to pass this on to my fellow puffers, I think it is something notable and speaks to a level of customer care that is important to most of us.

Thanks for sharing this, it is good to see such Customer Service and response to a series of problems. I'd love to hear more about that book as well. Perhaps you could start a new thread telling us more about it?

[Vox3l]

Originally Posted by KinnScience

yup. Maybe I should not have admitted that. Contrary to what it looks like, I am extremely tight with $$. In fact, this is one of the reasons I made these buys all at once. Also, for many years I have spent money only on equities, I found something I truly love.. whats wrong with that?

Thing is: it wasn't just pipes .. or tobacco (though mostly it was). It was pipes, tobacco, racks, tobacco/pipe bags, pipe restoration equipment...

Heck, I think many ppl spend that ... maybe not all at once .. but I was starting with nothing.

Plus, I figured why not get as much tobacco as I could before the price hike? Also, who is to say when laws are going to stop online tobacco buying .. or at least tax the heck out of it. I started with no tobacco. Now I have over 140 lbs of very good tobacco blends ... lots of tins ... etc. What's the difference between taking a couple years to build a cellar .. and building it all at once? Overall, I am going to save $$.

Makes sense to me, though as a college student with a $9.50/hr job I can't fathom spending $10k in 40 days, I could definitely justify it if I had the money! Plus, I'd bet that all the stuff you bought for $10k now will be $20k next year, if it's even available!

You found something you really enjoy, so what the hell! I say FULL STEAM AHEAD!


Or you could throw me a couple thousand!

[WWhermit]

Originally Posted by KinnScience

I arrived home from work to find a package on my door step. Nothing surprising there .. I have been getting two or three a day for a while now. However, this one was from pipesandcigars.com

The General Manager took the time to write a letter apologizing for the mix up and he sent a nice gift package which included tobacco and a book entited "Stokkebye". Though I appreciate the tobacco, and I am thrilled with the book, I am most impressed by the letter he took the time to write in his own hand.

As a consumer of 44 yrs of age, I have engaged in all types of retail transactions, most turn out fine. However I cannot, in all my years, recall a manager who was willing to demonstrate such a strong level of concern for my regard and satisfaction. Frankly, I am impressed.

I wanted to pass this on to my fellow puffers, I think it is something notable and speaks to a level of customer care that is important to most of us.

I warned Pipesandcigars about a potentially bad publicity situation a couple months back. That same General Manager said he would send "The Dunhill Pipe Book" for free in my next order as his thanks. That was 3 orders ago. I'm still waiting.

No worries, I think Dunhill is overrated anyways.

WWhermit