This is a discussion on dropped my xi2 within the Meet the Manufacturer forums, part of the Cigar Specialty Forums category; over the memorial day weekend i dropped my xi2 and both sides of the blade came unattached from the center ...
over the memorial day weekend i dropped my xi2 and both sides of the blade came unattached from the center of the body.(just remaining attached at the screw at the bottom) i have tried to get them back in without tearing apart the body, to no avail. my question is, is there a way to fix this myself, or do i need to send it back to xikar for repairs?
"If you resolve to give up smoking, drinking, and loving, you don't actually live longer, it just seems longer"--Clement Freud
Yes, call Xikar and tell them what happened, They like to keep track for reference . The team there at Xikar is the bomb... I have sent my personal in for repair,(I washed it and it opened up too) and the peeps at Xikar never missed a beat.. You may get lucky and get the ever so pleasant Jodi...
OR instead of sending it in, you can take it by a B&M that sells them and they could possibly swap it out.
I had one break because the spring inside broke, no dropping, it just broke. I sent it in, and in exactly one week, I had a brand new one.
Then exactly one week later, I dropped my new one while sitting in a chair on my porch and it broke exactly how you described. I took it to a B&M the next day and walked out with a brand new one. No shipping, no waiting. It's the best option if there is a store near you that sells Xikars.