Quote:
Originally Posted by banzaiengr
After making this post I sent an email to Kendell Culbertson, owner of Outlaw Cigars. I explained my disappointment with the service that I received during my visit. I promptly received a reply to my email from Mr. Culbertson expressing his apology and disappointment with my experience. This past Saturday I received an unexpected package from Outlaw cigars. Mr. Culbertson proved to me that Outlaw Cigars is committed to their customers and I will be happy to visit them the next time I visit K.C.
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Doesnt really surprize me one bit.
Always have heard good things about Outlaw and I have never had a bad experiance...sorry you did but it seems to have been taken care of!
Shawn