Well..I wanted to say thanks again everyone. I don't know many of you personally or even spoken to alot. But its good to know that strangers got your back when you really need it. Its not often you find a group of friends like that.
My wife just got word that she didn't get her own position that she had to apply for (and was promised previously). not sure about her co-worker cause she's out on leave due to a family emergency. My wife knows one of the people who got the position and he def isn't qualified like she is.
Not sure what their reasoning was but she's in tears at her desk. Its crazy how your own job can screw her over like that. Now she has to become a collector again. what sucks is that she's not allowed to work OT (medical reasons) so she won't be able to meet her goals. So she'll always be in the red and that won't look good on her evaluation. So she's in a lose/lose situation. My only advise to her was to do what she has to do and just keep looking for another job.
Definitely need to keep looking as this does not seem like a place you would want to stay in, until then just do what she can at the job. Do what you have to do for your family because in the end they are the ones that matter.